2 of 2 IT Technician Jobs in North Yorkshire

Role: IT Technician Location: Northallerton Salary: £28,000 - £32,000 We're supporting a reputable accountancy firm in Northallerton in their search for a Sole IT Engineer to take ownership of their internal IT operations. This is a hands-on role where you'll be the go-to person for all things IT, covering day … to-day support, systems maintenance, and liaising with external providers when needed. It's ideal for someone who enjoys autonomy and is confident managing IT for a small but busy professional environment. The Role: First point of contact for all IT issues (hardware, software, network, printers, etc.) Manage and maintain servers, backups, security updates, and user accounts … Support Microsoft 365, Windows 10/11, and line-of-business applications Liaise with third-party IT vendors and service providers Ensure systems run smoothly and securely in line with regulatory standards What We're Looking For: Solid experience in a standalone IT support or similar role Confident with Windows Server, Active Directory, Microsoft 365, and general networking More ❯

Manage and participate in the support of IT systems, projects, and staff across the organization. A detailed knowledge of systems and infrastructure is required to diagnose complex integrated service issues. Provide specialist knowledge and guidance on technical aspects of systems and services, acting as a local expert and reference point. Responsibilities include: assisting in the delivery of IT support for hardware, software, and peripheral equipment; resolving IT support calls efficiently; performing installations, configurations, relocations, and decommissioning of hardware and software; fault-finding and problem rectification; tracking support call progress; escalating issues appropriately; and promoting good practices in hardware, software, and IT security. DUTIES AND RESPONSIBILITIES Ensure all IT services support organizational delivery, efficiency, and … reliability. Ensure hardware and software meet standards, are compatible, and facilitate smooth transitions between platforms. Enhance the profile of IT services by providing effective and responsive support. Identify resolution methods for reported problems, allocate resources, and ensure user satisfaction. Analyze service deficiencies and implement corrective measures. Refer complex issues to specialists and ensure prompt responses. Provide technical advice on More ❯