3 of 3 Remote Incident Response Jobs in North Yorkshire

that reduce manual workload. Help define and refine cloud service processes and procedures to ensure consistent, scalable, and high-quality delivery. Lead on major incident response and resolution, ensuring root cause analysis and follow-up improvements are implemented. Contribute to the evolution of our service offerings - bringing fresh … plus. Confident with automation and scripting (PowerShell, Python or similar). Solid understanding of system architecture, identity, and hybrid connectivity. Experience leading major incident resolution and root cause analysis. Familiar with ITIL processes and ITSM tools. Able to mentor junior colleagues and share technical best practice. Excellent customer focus

clients, prospects and partners to frame our solution within our Digital Operations pillar, and specifically aligned with DevOps, ITOps, RunOps, DevSecOps and traditional Major Incident Management/ITSM. We focus on key use cases that are impactful to the above "Ops" teams, SREs, and incident managers who focus … Operations to highlight our measurable business value. Deliver well scoped and managed proof of concepts that integrate across multiple tools to drive automated incident response. Build and deliver enablement for partners to articulate our differentiated value and quantifiable benefits. What You'll Bring 3+ Year(s) of Experience

innovation, and environmental responsibility. At Nscale, our Support and Operations team plays a critical role in maintaining service availability, driving service reliability and rapid response to customer tickets We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work … . Practical experience with GPU drivers and GPU logs investigation tools, e.g. nvidia-smi. Performance diagnostics using NCCL on large scale clusters. Observability and incident response. Build and use alerting stacks and dashboards, interpret metrics and alerts, and drive runbooks to resolution; contribute to SLOs and post‐incident