2nd Line Engineer
- Hiring Organisation
- Integral IT
- Location
- Knaresborough, England, United Kingdom
with a strong background in providing technical support and resolving complex IT issues. A key focus of this role will be supporting and implementing Microsoft 365 solutions. Key Responsibilities: Provide 2nd line technical support to clients, addressing escalated issues from the 1st line team. Troubleshoot and resolve … hardware, software, and network problems efficiently. Manage and support Microsoft 365 environments, including Exchange Online, SharePoint Online, and Teams. Assist with IT projects, including Microsoft 365 migrations, system upgrades, and installations. Maintain and update documentation related to IT systems and procedures. Collaborate with other ...