5 of 5 Root Cause Analysis Jobs in North Yorkshire

wider Cloud Services Group to ensure consistent service delivery and technical excellence. You'll take ownership of complex incidents and requests, drive root cause analysis, and help improve the quality and reliability of managed services. The role supports the Team Lead by taking ownership of escalations, service ...

ITSM tooling. Collaborate with engineers across shifts to ensure accurate handovers and continuity of service. Use CMDB, dependency mapping and monitoring insights to support root cause analysis and reduce recurrence. Contribute to and enhance operational runbooks and knowledge articles in ServiceNow. Support continual service improvement by identifying … with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help ...

track KPIs, transaction health metrics, and team performance Database expertise: Design and optimize complex SQL queries to analyze transaction data, identify bottlenecks, and support root cause analysis Cross-team collaboration: Integrate with various payment domains' APIs and work with internal and external platforms What you will … above Python knowledge (or strong willingness to learn) Strong SQL Proficiency and deep understanding of database structures, complex joins, query optimization, and data analysis Experience working with Microservices Experience working with REST, gRPC and GraphQL APIs (consumer and provider) Experience with unit and integration tests Happy in the Clouds. ...

security issues. Guides team(s) by sharing expertise to identify potential security issues, tools, mitigations, and processes. Prototypes tools for large-scale security research. Analysis of security threats in Open Source - Analyzes and synthesizes collected information to address complex security problems and threats, including emerging threats (e.g. LLM prompt … injections). Derive priorities for research and mitigations. Applies expert knowledge and diagnostic expertise to lead postmortem and root cause analyses for complex and/or large-scale issues in open source to specify tools and systems that support incident response, and mitigate and resolve issues across open ...

building high-performing teams. Experience within an IT service desk environment would be a bonus. You'll be comfortable managing major incidents and leading root cause analysis. Skilled in stakeholder engagement and able to build fantastic relationships across diverse business areas. A track record of delivering great customer ...