2 of 2 Root Cause Analysis Jobs in North Yorkshire

Role * Diagnose and resolve complex technical issues within agreed SLAs * Liaise with the Head of IT and third-party providers for complicated escalations * Conduct root cause analysis and implement long-term, permanent fixes * Support operating systems, business applications and core infrastructure and manage user accounts and permissions ...

performance metrics and contributing to tracking and improving detection coverage. Manage the full incident lifecycle from detection through to containment, eradication and recovery, including root cause analysis. Youll support the analysis of incidents across both IT and OT environments, with impact on critical operations. Maintain and tune ...