2nd line IT Support
- Hiring Organisation
- Michael Page
- Location
- Harrogate, North Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £36000 - £40000/annum
upgrades to existing systems. Profile Experience providing first and second-line IT support within a business environment, including the management and resolution of incidents, service requests, and technical issues. Experience using an IT Service Management (ITSM) platform, to manage incidents, requests, changes, and asset records. Experience maintaining accurate … documentation, procedures, knowledge-based articles, and user guidance materials. Experience working with third-party suppliers and support providers to assist with incident resolution and service delivery. Job Offer A salary ranging from £36000 to £40000, dependent on the level of experience. A permanent position within the Technology & Telecoms industry. ...