the workplace. The Role As part of the expansion of our Managed Services business, Simpson Associates has an opportunity for a Microsoft Data Solutions SupportAnalyst to join our team. As the key contact for supported customers, the Microsoft Data Solutions SupportAnalyst performs a critical … role on the service desk, not only providing day-to-day support but also shaping the evolution of customers' solutions and building a meaningful operational partnership. The Microsoft Data Solutions SupportAnalyst will be a self-motivated individual who is a subject matter expert and able to … for all supported customers across the technology and providing an excellent level of customer service. Work with a small number of key customers to support and expand the partnership with Simpson Associates, owning the support service delivery for those customers. Confident and capable in handling support calls More ❯
Middlesbrough, North Yorkshire, North East, United Kingdom
Reed Technology
Are you a customer facing-tech enthusiast with a talent for troubleshooting and maintaining IT systems? We're on the lookout for an IT SupportAnalyst to join a growing team! You'll provide essential technical support for IT infrastructure, cloud, applications, and users. This role involves … security policies and standards to maintain system and equipment security. Lead on migrations of on-prem domains to Microsoft Azure Create and maintain technical support processes, user manuals, and documentation. Support IT projects as required. The successful candidate will have experience of some of the following . The More ❯
Middlesbrough, North Yorkshire, Newcastle upon Tyne, Tyne & Wear, United Kingdom
Reed Technology
Are you a customer facing-tech enthusiast with a talent for troubleshooting and maintaining IT systems? We're on the lookout for an IT SupportAnalyst to join a growing team! You'll provide essential technical support for IT infrastructure, cloud, applications, and users. This role involves … security policies and standards to maintain system and equipment security. Lead on migrations of on-prem domains to Microsoft Azure Create and maintain technical support processes, user manuals, and documentation. Support IT projects as required. The successful candidate will have experience of some of the following . The More ❯