3 of 3 Remote 1st Line Support Jobs in the North of England

vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, ApplicationsSheffield (S8)/Hybrid 2 Fixed Days Per Week £25,000 - £28,000 Dependent on ExperienceFull Time - Permanent … in EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right … grow apace, as new clients choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email+ Providing an accurate, efficient and customer-focused response+ Escalating issues to 2nd More ❯

vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid 2 Fixed Days Per Week £25,000 - £28,000 Dependent on Experience Full Time … in EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right … grow apace, as new clients choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company s software via phone call and email + Providing an accurate, efficient and customer-focused response + Escalating issues More ❯

1st Line Service Desk Engineer Location: Hybrid working position | Business Area: Cloud and Devices Support | Salary Details: Up to £25,000 per annum depending on experience... We’re looking for a technical, customer-focused 1st Line Service Desk Engineer to join our Cloud and Devices Support team. … Reporting into the Cloud & Devices Support Team Leader, this opportunity requires an enthusiastic, committed and hardworking individual who can communicate clearly with our customers and provide first line ICT support. “a great place to work, a great place to be a customer” Responsibilities, not limited to: Deliver exceptional 1st Line support to our customers by clearly communicating support and solutions and accurately logging customer support issues on our systems. Perform basic troubleshooting activities and provide a first-time fix. Escalate support incidents to 2nd & 3rd Line engineers when a first-time fix cannot be achieved within a reasonable timeframe. Ensure all More ❯