4 of 4 Remote/Hybrid 2nd Line Engineer Jobs in the North of England

2nd Line Support Engineer 📍 Hybrid – Basildon We are looking for a 2nd Line Support Engineer to join a dynamic and growing IT support team, delivering high-quality services to a diverse client base. 🔍 The Role You will be responsible … providing 2nd line remote support, resolving technical issues, and ensuring a high level of customer satisfaction. This role requires strong troubleshooting skills, excellent communication, and the ability to work across a broad range of technologies. 🛠️ Key Responsibilities Provide 2nd line support across desktop, server ...

2nd Line Support Engineer 📍 Hybrid – Basildon We are looking for a 2nd Line Support Engineer to join a dynamic and growing IT support team, delivering high-quality services to a diverse client base. 🔍 The Role You will be responsible … providing 2nd line remote support, resolving technical issues, and ensuring a high level of customer satisfaction. This role requires strong troubleshooting skills, excellent communication, and the ability to work across a broad range of technologies. 🛠️ Key Responsibilities Provide 2nd line support across desktop, server ...

Role: 1st or 2nd Line IT Support Engineer Location: Blackburn (Hybrid Working) Salary: Up to £35,000 (depending on experience) A growing and forward-thinking Managed Service Provider based in Blackburn is looking for a 1st or 2nd Line IT Support Engineer … providing high-quality technical support to a range of businesses, resolving issues efficiently and delivering excellent customer service. The Role As a 1st or 2nd Line IT Support Engineer, you’ll be responsible for supporting users with a wide range of IT issues, ensuring systems ...

Description Reporting to the 2nd Line Support Team Leader, you will handle escalations from the Service Desk and be responsible for the creation and standardisation of automated tasks as well as the formalisation of procedures for the Service Desk Team. What does the job involve? Responsible … 2nd line support, both in person and remotely via MS Teams, phone and remote access tools Identifying areas for improvement within Service Delivery Team via automation and standardisation Help to plan and execute project work within Technology Services Maintain documentation and educate the Service Desk ...