Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Oscar Technology
IT Support Engineer - Windows Server, Office 365, Active Directory, Networking - Leeds - Up To £31,000 DOE The Role Are you an 2ndLine Support Engineer on the lookout for a new role with a dynamic company who will not offer you the opportunity to develop and progress your skill and give you access …/experience with cutting edge technology. If so, I am looking for a 2ndLine Support Engineer who is looking for their next challenge and has a skill set which consists of Windows Server, Office 365, Active Directory and Networking. This varied role with a market leading MSP will enable you to gain experience supporting … be responsible for providing all levels of support to business users and a range of project work. This role will also offer training and development opportunities. IT Support Engineer Role Requirements Exchange Active Directory/Entra ID Office 365 VMware Networking Excellent communication skills Apply Now! This is a great opportunity for a passionate individual to drive their More ❯
Stockport, England, United Kingdom Hybrid / WFH Options
AeroCloud
re on it. We believe in keeping our team informed, being transparent, and maintaining accountability at every step. Job Requirements About you We are looking for a 1st/2ndLine Support Engineer to join our Delivery, Implementation and Support (DIS) team who will report directly to the Global Head of DIS. This role will … not have any direct reports and will be based in our Stockport Office with a hybrid working model. Summary Of Role As a 1st/2ndline support engineer you will be working across our airport customers, resolving support issues, diagnosing, and troubleshooting across hardware and SaaS products, working within a chase the sun support … documentation and guides. Assist with the deployment of software updates and patching Assist with the Image and configure PC’s and other hardware equipment Mentor and support 1st line engineers The duties and responsibilities of the role may vary and change depending on the AeroCloud business needs. There will also be growth opportunities for the right candidates. What More ❯
Northwich, England, United Kingdom Hybrid / WFH Options
Ingram Micro
Micro | Talent Attraction leader and DE&I Ambassador This role is office-based, with three days a week spent at our Northwich office (CW9 7UA) Join us as a 2ndLine Support Engineer at Comms-care and play a pivotal role in delivering exceptional technical support across a range of modern IT environments. You'll … solving, networking, and cloud technologies, this is your chance to make a significant impact on both our clients and our company. About The Role We’re looking for a 2ndLine Network Engineer with strong expertise in Cisco (minimum CCNA certified), and Azure Technologies to join our skilled support team. You’ll play a key … role in diagnosing, troubleshooting, and resolving complex network and infrastructure issues, as well as assisting with Azure cloud services. As a 2ndLine Support Engineer you will: Provide 2ndline technical support to clients, addressing issues related to hardware, network infrastructure, and cloud environments (Azure). Diagnose and troubleshoot complex IT and More ❯
Salford, Lancashire, England, United Kingdom Hybrid / WFH Options
LIMA Networks LTD
2ndLine Modern Workplace Engineer We’re looking for a 2ndLine Modern Workplace Engineer. as a vital member of LIMA’s Service Desk team, you will play a key role as an experienced 2ndLineEngineer, actively engaging with customers and taking ownership of technical issues. … knowledge to troubleshoot and identify technical issues raised by our monitoring platform or by customer engagement. Continuing to either resolve or provide a clear escalation to the 3rd Line engineers, whereby you will assist in the resolution and still develop your skillset Provide a knowledgeable point of technical escalation relating to your skillset and assist our CSMs, who … our customer environments. Support our customers through planned release management processes by planning, preparing, conducting, and documenting the process. Align to the On-Call rota as an escalation engineer that will support LIMA customers outside of standard business hours and weekends in a 1-week-in-4 rota. To be successful in this role, you have proven experience More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Context Recruitment Limited
2ndLineEngineer - Sheffield ( 4 days per week onsite, 1 day per week WFH) Up to £40,000 PA IT department within a leading construction engineering business seeking a highly proactive and analytical 2ndLineEngineer to join them on a permanent basis. You will be responsible for logging, diagnosing … and resolving issues with various hardware and software packages. This role involves providing technical support to 1st line IT support technicians, other IT functions, and external vendors, ensuring continuous high-level support across the business. Key Responsibilities: * Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face * Prioritise … and manage workflow through the ITSM system (ServiceNow) * Conduct on-site technical investigations and escalate issues to ensure timely resolution * Collaborate with IT team members and support 1st and 2ndline IT teams * Install, update, maintain, and support various software packages and hardware * Perform Active Directory administration and deploy software via Endpoint Manager * Support SIP/VOIP More ❯