3rd Line Technical Support - MSP
- Hiring Organisation
- Planet Recruitment
- Location
- Manchester, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £50000/annum
Root Cause Analysis, Known Errors, knowledge creation and remediation validation. Experience supporting Major Incidents and managing vendor/third-party technical escalations. Experience with Autotask, Datto RMM and IT Glue, including monitoring, scripting, time recording and technical documentation. Strong communication skills, with the ability to explain complex technical issues ...