needs to have Gov experience and working to GDS standards would be ideal - Strong understanding of conversational AI technologies, natural language processing (NLP), and chatbot frameworks. - Exceptional analytical and problem-solving skills, with a data-driven approach to decision-making. - Excellent communication and interpersonal skills, with the ability to influence more »
better - Cypress or Selenium Web Driver on the QA side! They're not standing still when it comes to tech - the roadmap includes AI, chatbot and product 2.0 rewrites. Up to £50,000 plus benefits. We'd also like you to be on-site at least 2-3 days a more »
South Yorkshire, United Kingdom Hybrid / WFH Options
Akkodis
better - Cypress or Selenium Web Driver on the QA side! They're not standing still when it comes to tech - the roadmap includes AI, chatbot and product 2.0 rewrites. Up to £50,000 plus benefits. We'd also like you to be on-site at least 2-3 days a more »
South Yorkshire, United Kingdom Hybrid / WFH Options
Akkodis
smartly and integrate well with internal teams and third-parties. They're not standing still when it comes to tech - the roadmap includes AI, chatbot and product 2.0 rewrites! Why join? My client embody the principles of what makes a truly wonderful business - They simply do things.. the right way. more »
Kingston upon Hull, East Riding of Yorkshire, United Kingdom
Ada Meher
individual will play a key role in ensuring the smooth operation of IT systems. Key Responsibilities: Respond to incoming requests and report issues via chatbot, telephone, or ticketing system. Efficiently escalate issues to the 3rd Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Detail 2 Recruitment Ltd
a related field. Or professional qualification. Proven experience in using generative AI for contact strategy and conversation design, with a focus on voice AI, chatbot, and IVR systems. Strong understanding of natural language processing (NLP/NLU) technologies and machine learning Demonstrated ability to design and implement complex conversational flows … in best practice around conversational flows and prompt writing and managing generative AI platforms Design and develop best practice conversational flows for voice AI, chatbot ensuring a seamless and natural interaction experience for customers. Collaborate closely with cross-functional teams, including product managers, digital teams, and customer support specialists, to more »
