1 of 1 Remote Customer Support Specialist Jobs in the North of England

Tier 2 Customer Support Specialist Permanent £28,000-£30,000 Newcastle Upon Tyne Hybrid Working We’re looking for a Tier 2 Customer Support Specialist to join our growing team. You’ll play a key role in making sure our clients get fast, friendly, and effective support when they run into technical issues. … day. What We’re Looking For You don’t have to be a software expert—but a technical background helps. More importantly, we’re looking for someone who is: Customer-focused , with excellent communication skills A problem solver who likes seeing an issue through to the end A team player with a flexible and can-do attitude Comfortable working … in a fast-paced, collaborative environment Ideally, you’ll have: A proven track record of working in a customer service/support environment Experience working with ASP.NET and C# Good understanding of SQL databases A technical qualification (HND or Degree level preferred) Confidence dealing with customers on the phone, via email, and in meetings Due to the volume More ❯