1 of 1 Remote/Hybrid Customer Support Specialist Jobs in the North of England

Customer Support Specialist | Remote (UK) | SaaS Were hiring a Customer Support Specialist to join a growing SaaS business serving a specialist operational industry across the UK. This is not a ticket-closing support role. Were looking for someone who genuinely enjoys solving … problems, improving processes, and helping customers succeed long-term. Youll take ownership of customer issues from start to finish - troubleshooting systems, simplifying complex problems, delivering training, and feeding insights back into product improvements. What youll be doing: Supporting customers via phone, email, screen share, and ticketing systems Investigating root ...