2 of 2 Remote/Hybrid Datto Jobs in the North of England

Cause Analysis, Known Errors, knowledge creation and remediation validation. Experience supporting Major Incidents and managing vendor/third-party technical escalations. Experience with Autotask, Datto RMM and IT Glue, including monitoring, scripting, time recording and technical documentation. Strong communication skills, with the ability to explain complex technical issues clearly ...

work independently while recognising when technical or operational risk requires escalation. Desirable Experience with: Microsoft Azure Hyper‐V WatchGuard Firewalls Meraki Autotask IT Glue Datto RMM Automation and PowerShell 3CX Backup and disaster recovery platforms Security‐focused infrastructure projects Cyber Essentials and Cyber Essentials Plus Relevant Microsoft, networking, cloud ...