Associate Director, Government Public Sector, Technical Delivery Manager, Deloitte Digital
- Hiring Organisation
- Deloitte
- Location
- Manchester, Greater Manchester, United Kingdom
- Salary
- £ 70 K
will contribute to the transformation of CRM and Contact Centre platforms, including Salesforce, Microsoft Dynamics, and Creation, helping modernise systems to improve citizen relationship management and streamline communication channels. This involves supporting the implementation of new technologies and processes to enhance agent effectiveness and citizen satisfaction. Seamless Omnichannel Service … Continuous Improvement: Support a culture of continuous improvement within delivery teams, introducing practical improvements and using performance insight to enhance efficiency and value.Financial & Resource Management: Support financial and resource management for projects or workstreams, including budgeting, forecasting, resource planning, and commercial discussions. Contribute to delivery efficiency and value ...