19 of 19 Design Thinking Jobs in the North of England

Job Title: User Experience Design - Service Designer ?? Location: Newcastle, Cobalt Business Park ?? Working Model: Hybrid ?? Contract Duration: 1 December 2025 - 30 September 2026 ?? Pay Rate: £292/day PAYE | £388/day Umbrella ?? Job Description As a Service Designer , you will lead a human-centred design approach across all project phases - from discovery and problem framing to solution … development and implementation. You will conduct deep ethnographic and user research to understand user needs, behaviours, and challenges, translating insights into clear and actionable design direction. You will act as a subject matter expert , guiding team decisions, supporting collaboration across multiple workstreams, and solving complex design problems while balancing user needs with business, technical, and brand considerations. ?? Key … Responsibilities ?? Lead and apply human-centred design methodologies across discovery ? delivery. ?? Conduct ethnographic research and advanced UX/user research to uncover insights. ?? Synthesise findings into meaningful service concepts and recommendations. ?? Facilitate workshops to gather insights, align stakeholders, and drive collaboration. ??? Create user journey maps and service blueprints to visualise end-to-end experiences. ?? Develop prototypes to test and More ❯

Job Post: User Experience Design - Service Designer (Hybrid Contract) Title :User Experience Designer - Service Design Location :Newcastle, UK (Hybrid Working Model) Are you a highly strategic Service Designer ready to lead complex system change? We are seeking a seasoned expert to drive a human-centered design process across the entire service lifecycle, balancing deep user insights with … the development of Service Blueprints to visualize the end-to-end experience. Collaboration & Facilitation: Plan and lead cross-functional workshops to gather insights, align teams, and foster collaboration. System Design: Provide expert-level solutions to complex problems, often involving systemic changes that span multiple departments. Validation: Develop prototypes and conduct usability testing to rapidly validate design concepts and … iterate on service solutions. Required Skills & Proficiencies Advanced proficiency in User Experience (UX) Research methodologies. Demonstrated expertise in Service Design Thinking and Design Thinking practices. Strong background in System Designs and the ability to influence technical and strategic roadmaps. Proven ability to manage team decisions, mentor colleagues, and act as a Subject Matter Expert. Contract Details More ❯

This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description We are looking to recruit an adaptable User Centred Design Consultant who can work effectively in a multidisciplinary team, and deliver excellent results across projects for Version 1’s customers in the Private and Public sector. You will be … experienced in working with users and stakeholders to determine the best way to design products and services, considering both the end-to-end journey and individual design elements. Your portfolio will demonstrate your ability to understand users and design to meet their needs, work to relevant design standards and communicate your design decisions effectively. Qualifications … Design thinking and evidence-based design. You have a strong understanding of design thinking. You can apply frameworks and approaches as appropriate to the circumstances of a project. You take an evidence-based approach to design. You seek to test your assumptions to ensure that your designs are the simplest feasible approach to solving problems for users. More ❯

profile national application used by millions of citizens. This role focuses on improving and expanding key user journeys within a widely used digital service. You will lead user centred design activities across the full lifecycle, working closely with product, research and development teams to ensure that user needs are met and service quality is maintained at scale. What you … will be working on Enhancing an existing national digital service with a focus on prescription and medication journeys Producing high quality service design artefacts including service blueprints, personas, user needs maps, journey maps and future state proposals Leading design thinking activities and ensuring user needs inform product decisions Owning and maintaining the user needs repository Supporting user … research activities and usability testing Working with senior stakeholders to present findings and recommendations Collaborating with cross functional teams to guide delivery Required experience Strong background in service design within public sector digital services Experience working in GDS or large scale NHS digital environments Deep understanding of design thinking and user centred design Proven ability to More ❯

for National Offender Management Service (NOMS) Job Description About the work Who the specialist will work with We're building a team of around 70 experts in Web Development, Design and User Research. This is a brilliant opportunity to be part of a growing team from its nascent stage and play an active and continued role in the strategic … development of both the team and the studio approaches. Immediate team: Service design team of a Technical Architect, Service Designer and Service Manager- based in Sheffield. Wider Service Area team: Service design team working across up to 3 Product Delivery Teams- based in Sheffield. Community of User Researchers, 3 based in London and Head of User Experience in … experience Have 5+ years conducting user experience research Have Degree Human-Computer Interaction, Human Factors, Cognitive Psychology, Sociology, Anthropology, or related field Have In-depth understanding of user-centered design principles and tools Have Excellent written and verbal communication Be Self-motivated, detail-oriented, and able to manage multiple priorities simultaneously Have demonstrable 3+ years experience planning and building More ❯

hunt for a Senior Service Designer with proven Government Digital Service (GDS) experience. Key Skills and 'must have' experience: Experience of GDS/Government Digital services Thorough knowledge of design thinking and user-centred design Experience leading service design projects with clients delivering outcomes, not just outputs Experience producing high-quality service design and user … to bring designs to life, balancing user needs, business requirements and technical constraints Ability to engage in usability testing to continuously iterate ideas and designs Keen interest in UX design best practices and trends, and how to incorporate these into deliverables Experience running workshops with our clients and present deliverables to senior stakeholders Skills: Client Management Service Design User Interface Design Senior Service Designer - Remote with occasional travel to Leeds 3 months+ - £550-£580 per day inside ir35 Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. More ❯

on a career-defining project that will shape how people experience financial support. The Role As our Senior Product Designer, you’ll take ownership of the end-to-end design process, from mapping flows and journeys to collaborating closely with our engineering teams, all the way through to crafting beautiful, functional UI. You’ll balance a strategic UX mindset … with an exceptional eye for detail in visual design, ensuring we deliver a product that’s both intuitive and impactful. You’ll also bring experience in native app design and ideally exposure to customer services products and multi-channel (MC) experiences, helping us shape digital-first journeys that meet users wherever they are. What You’ll Be Doing … Lead the design of seamless digital journeys, reducing the need for human interaction. Collaborate with product, engineering, and wider stakeholders to bring concepts to life. Translate complex processes into clear, user-friendly solutions. Deliver high-quality UI design with a strong sense of craft. Contribute to design standards and champion best practices across the business. Apply strategic More ❯

on a career-defining project that will shape how people experience financial support. The Role As our Senior Product Designer, you’ll take ownership of the end-to-end design process, from mapping flows and journeys to collaborating closely with our engineering teams, all the way through to crafting beautiful, functional UI. You’ll balance a strategic UX mindset … with an exceptional eye for detail in visual design, ensuring we deliver a product that’s both intuitive and impactful. You’ll also bring experience in native app design and ideally exposure to customer services products and multi-channel (MC) experiences, helping us shape digital-first journeys that meet users wherever they are. What You’ll Be Doing … Lead the design of seamless digital journeys, reducing the need for human interaction. Collaborate with product, engineering, and wider stakeholders to bring concepts to life. Translate complex processes into clear, user-friendly solutions. Deliver high-quality UI design with a strong sense of craft. Contribute to design standards and champion best practices across the business. Apply strategic More ❯

looking for a user-focused Interaction Designer to help shape intuitive, accessible, and inclusive digital services that meet the needs of citizens. Working within a multidisciplinary team, you'll design end-to-end user journeys that align with Government Digital Service (GDS) principles, ensuring services are simple to use and deliver real public value. Key Responsibilities Design user … centred interfaces and interactions across web and mobile platforms Collaborate with researchers, developers, and service designers to iterate based on user feedback Apply GDS design patterns and accessibility standards to ensure consistency and usability Create prototypes and wireframes to test and communicate design ideas Champion design thinking and contribute to design critiques and community practices More ❯

looking for a user-focused Interaction Designer to help shape intuitive, accessible, and inclusive digital services that meet the needs of citizens. Working within a multidisciplinary team, you'll design end-to-end user journeys that align with Government Digital Service (GDS) principles, ensuring services are simple to use and deliver real public value. Key Responsibilities Design user … centred interfaces and interactions across web and mobile platforms Collaborate with researchers, developers, and service designers to iterate based on user feedback Apply GDS design patterns and accessibility standards to ensure consistency and usability Create prototypes and wireframes to test and communicate design ideas Champion design thinking and contribute to design critiques and community practices More ❯

advocacy, and driving engagement with the Platform Change Framework (PCF). You'll love your craft and enjoy sharing your knowledge with others-whether it's advocating for Service Design with product teams, defining new ways of working, or helping evolve your design practice. What it'll be your role to do Work confidently within agile teams to … and decisions are informed. Communicate with colleagues and stakeholders, managing expectations and incorporating multiple perspectives when defining solutions. Support research and document current and future state services. Make strong design decisions, challenge constraints, and ensure the user perspective is central. Take ownership of your own development and collaborate closely with other designers, product owners, and engineers. Actively contribute to … the design community to share knowledge, generate ideas, and embed design principles across products, services, and customer journeys. What you'll need Solid experience as a Service Designer, ideally in a large, complex, regulated organisation with exposure to technology teams. Expertise in craft skills such as personas, service blueprints, customer journey mapping, customer lifecycle management, and storytelling. Ability More ❯

community. So, what's your possible? Opportunity: This is more than just a job; it's a mission. As a Senior UX Designer, you will be responsible for the design of high-quality artefacts to support the features defined from the projects prioritised roadmap. This role supports the ever increasing need to protect our national security through development of … a portfolio of challenging technology projects at scale and pace, supporting them through an ambitious digital transformation programme. Role responsibilities: Confidently explain and present choices made in the final design to varying audiences Responsible for the creation of artefacts that support the lean process including wireframes, prototypes, customer journey maps, testing and research Able to lead the development of … those features, ensuring the work is consistent and fulfils the design aims Lead small teams, being accountable for the quality of delivery Facilitate workshops to build collaboration between project team members Liaise with Product Owners and project Stakeholders as well as key role holders within the project team to help deliver the desired user experience We are looking for More ❯

rewarding for sellers to onboard, trade, grow and thrive on our marketplace. This role leads our Seller-side Product Owners and partners across all aspects of our business to design intuitive seller experiences, unlock trading performance and ensure sellers maximise their success on our platform. You will combine insight, design, commercial analysis and automation to drive simplicity, trust … Growth strategy across onboarding, trading, performance, and solutions. Lead and coach Product Owners and Seller Experience teams, ensuring clarity of vision, prioritisation, and delivery. Champion data-driven decision-making, design thinking, and behavioural insights as core levers. Embed a culture of seller obsession and outcome-focused execution. Journey Ownership & Proposition Development Take ownership of the end-to-end … and data-led influence to senior decision-making environments. Requirements • Proven experience shaping seller, merchant or partner ecosystems in marketplaces or high growth eCommerce • Strong product, CX and proposition thinking • Commercial and trading rigour, supported by data literacy and analytical capability • Experience driving automation and scalable service models • Deep empathy for sellers and passion for intuitive, empowering experiences • Ability More ❯

Collaboraite is a bleeding-edge company that provides our Data and AI capability. A collaborative partner for designing user-centred secure data solutions to overcome operational hurdles, delivered through design thinking and agile coaching. Diversity, Equity, and Inclusion (DEI) are at the heart of The Investigo Group (TIG). We're dedicated to creating a workplace where people … fuelled by deep technical knowledge advanced data and analytical skills. We proudly stand as a global leader in this space, partnering with esteemed entities that require these advanced forward-thinking capabilities. These partnerships have been forged from our understanding of customer challenges, as well as our expertise in developing world-leading enterprise product sets. Join us at TIG, where … together, we'll shape the future of technology solutions for a safer, more efficient world. About You: You'll be a creative, strategic communicator who enjoys blending big-picture thinking with hands-on delivery. You're comfortable managing multiple channels, shaping narratives, and turning complex ideas into engaging stories. You bring energy, curiosity, and attention to detail, with a More ❯

Collaboraite is a bleeding-edge company that provides our Data and AI capability. A collaborative partner for designing user-centred secure data solutions to overcome operational hurdles, delivered through design thinking and agile coaching. Diversity, Equity, and Inclusion (DEI) are at the heart of The Investigo Group (TIG). We're dedicated to creating a workplace where people … fuelled by deep technical knowledge advanced data and analytical skills. We proudly stand as a global leader in this space, partnering with esteemed entities that require these advanced forward-thinking capabilities. These partnerships have been forged from our understanding of customer challenges, as well as our expertise in developing world-leading enterprise product sets. Join us at TIG, where … continuous development, resource alignment, and the delivery of targeted training and awareness programmes. The team works closely with engineering, DevSecOps, compliance, legal, and senior leadership to embed security-by-design and enable scalable, business-aligned security practices. About The Role: We're looking for a seasoned and strategic Head of Security to take ownership of our organisation's entire More ❯

Public Transport Payments Technology Knowledge of Fare Collection Technology Experience writing and communicating clear user stories to a set standard Knowledge of Scrum Product development methodology Exposure to UX Design Thinking is desired. What's in it for you? Besides the opportunity to work for a global company that is customer focused and values its people. An award More ❯

Collaboraite is a bleeding-edge company that provides our Data and AI capability. A collaborative partner for designing user-centred secure data solutions to overcome operational hurdles, delivered through design thinking and agile coaching. Diversity, Equity, and Inclusion (DEI) are at the heart of The Investigo Group (TIG). We're dedicated to creating a workplace where people … fuelled by deep technical knowledge advanced data and analytical skills. We proudly stand as a global leader in this space, partnering with esteemed entities that require these advanced forward-thinking capabilities. These partnerships have been forged from our understanding of customer challenges, as well as our expertise in developing world-leading enterprise product sets. Join us at TIG, where More ❯

Experience: Proven track record years of sales, sales support or account management experience with cross-functional teams to sell and deliver customer solutions. Strong collaboration with a problem-solving, design-thinking, customer-centric mindset and demonstrated skills in evaluating situations and identifying multiple solutions. Strong communication with ability to be representative of portfolio of product(s) at conferences … associates or finances across more than one department. Financial acumen. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + More ❯

our go-to-market strategy, build strong partnerships across the ecosystem, and guide delivery through AND's unique club model. Acting as a senior advisor to clients, you'll design transformative Data & AI solutions while growing internal capability and technical excellence. What You'll Do 1. Lead our propositions and Practice IP Own and evolve AND's Data & AI … leadership. What You Bring Deep expertise across data platforms, AI/ML, cloud architectures, and analytics. Strategic mindset – able to connect technology to business vision. Strong problem-solving and design thinking skills. Exceptional communication – from boardroom to engineering team. Influential leadership without formal authority. Commercial awareness and a growth mindset. Curiosity, adaptability, and commitment to continuous learning. Why More ❯