26 to 27 of 27 Generative AI Jobs in the North of England

Developing tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients on implementing cutting-edge technologies such as CRM, AI, voice, automation, and analytics to enhance service delivery, customer experience, and operational efficiency. Driving digital customer experience transformations: Leading initiatives to design and implement seamless, omni-channel customer journeys … service delivery challenges: Conducting thorough assessments of client service operations, identifying bottlenecks, inefficiencies, and areas for improvement. Defining service methodologies and designing customer service process design. Deploying knowledge of GenAI solutions to solve the customer's service challenges and deliver enhanced customer and colleague experiences. Transformation planning and delivery: defining the roadmap for change and helping the client deliver it … mixed teams, getting the best results from stakeholders, colleagues and third parties. Experience working in Digital IT with a strong understanding of service automation. Good understanding and exposure of GenAI solutions in service transformation. Experience with service performance management, key performance indicators, and industry best practices. Solid understanding of service technologies, including cloud-based platforms, such as Salesforce, Microsoft Dynamics More ❯

You'll identify and drive the highest impact people initiatives - from organizational structure, operating models, and decision rights, to driving culture and shaping an engaged workforce that embraces AI and the future of streaming. The ideal candidate isn't just looking for another HR role - they're seeking to make their mark on an industry in transformation. Your … needs and the practical expertise to execute flawlessly on day-to-day talent operations. The role demands someone equally comfortable analyzing workforce metrics as they are ideating how AI adoption can drive the business forward, or advising senior leaders on sensitive topics. You'll act as strategist, coach, and innovation partner - all in service of building the teams … PREFERRED QUALIFICATIONS Strong business acumen and curiosity; ability to craft talent strategies that drive business impact Ability to thrive through change and embrace the future with optimism, including leveraging GenAI to drive positive impact for employees Ability to collaborate effectively with HR COE partners to deliver integrated support and partnership to the business Experience partnering with executive-level technical leaders More ❯