2 of 2 Remote/Hybrid Incident Manager Jobs in the North of England

Private Sector organisation. You will be working as part of a Service Management delivery team. Reporting into the Head of GSMC, the Major Incident Manager is responsible for end-to-end management of all IT major incidents Hybrid working: The places that you work from … within SLA Matrix management of people, processes and resources including third parties – including resolving conflict to move forward to resolution Issue all Major Incident communication and provide key stakeholder management including performing timely functional and hierarchical escalation Supporting and nurturing process improvements and knowledge base improvements You can bring ...

Major Incident and Problem Manager Newcastle upon Tyne - ONSITE 4 DAYS PER WEEK (1 Day WFH) £45k-£55k One of my international clients' is looking to bring onboard an experienced Major Incident and Problem Manager, on a permanent basis, to be based in their offices … Operations. As such, my client is looking for an experienced expert/consultant who can lead the way to design, implement and manage the incident and problem function. You will be responsible for managing incidents throughout the day, escalating where needed and ensure all details are recorded appropriately. This ...