9 of 9 Remote/Hybrid Knowledge Transfer Jobs in the North of England

operational readiness. Operational Governance & Service Lifecycle Ensure all services entering production meet operational readiness requirements including: Incident Management Request Management Problem Management Change Management Knowledge Management Oversee creation and validation of service design packages and operational documentation . Ensure monitoring, integrations, access controls and operational tooling are fully configured … including: Transition kick-offs Service discovery sessions Operational readiness reviews Provide clear communication across stakeholders around timelines, risks, service scope and operational readiness . Knowledge Transfer & Operational Enablement Plan and deliver structured knowledge transfer sessions to support and infrastructure teams. Ensure BAU teams are fully equipped ...

managed service provider. Coordinate escalations, hold vendors accountable for service delivery, and ensure technical support meets agreed SLAs. Ensure comprehensive documentation and effective knowledge transfer from all external partners. Team Development and Capability Building Mentor, coach, and develop the internal IT team, fostering a culture of continuous improvement … data between enterprise platforms and reporting tools. Assist in the development and enhancement of reporting and analytics capabilities, particularly using tools like Power BI. Knowledge, Skills, and Experience Essential Deep Technical Expertise: Extensive, hands-on experience with Microsoft Dynamics 365 Finance & Operations, including supporting, troubleshooting, and configuring the platform. ...

confidence, and ensure consistent, high‐quality service delivery during a complex transition period. The role requires a pragmatic, delivery‐focused professional with deep ITIL knowledge, strong stakeholder management skills, and proven experience operating in high‐pressure, customer‐facing environments. Key Responsibilities: Act as a Service Management SME across Incident … relationships, acting as a primary escalation and assurance point. Deliver accurate, timely service reporting, including performance, SLA compliance, risks, issues, and improvement initiatives. Support knowledge transfer and offboarding of the core Technical Service Desk (TSD) team where required as part of insourcing. Proactively identify and manage risks, proposing ...

optimised virtual machine environments. Updated and documented VMware architecture diagrams and configurations. Performance optimisation and capacity planning reports. Resolved infrastructure incidents within agreed SLAs. Knowledge transfer documentation and handover sessions (if required) Note: *You will be required to attend the client site 2 days per week* If this ...

optimised virtual machine environments. Updated and documented VMware architecture diagrams and configurations. Performance optimisation and capacity planning reports. Resolved infrastructure incidents within agreed SLAs. Knowledge transfer documentation and handover sessions (if required at contract completion). Required Experience & Skills Minimum 5+ years of enterprise VMware engineering experience. Proven ...

compliance and security best practices throughout the build process, ensuring all work meets Pfizer standards before transitioning to production. Produce clear documentation and support knowledge transfer to enable solutions to be maintained, iterated and scaled by others across the organisation. BASIC QUALIFICATIONS Demonstrated experience in software development … employees. DisAbility Confident We are proud to be a Disability Confident Employer and we encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments necessary to support your application and future career. Our mission is unleashing the power ...

Incident Management cover, ensuring rapid coordination, clear communications and effective resolution. Deliver service reporting, including performance, SLA compliance, risks, issues, and improvement initiatives. Support knowledge transfer and offboarding of the core Technical Service Desk (TSD) team where required as part of insourcing. Apply ITIL best practice across helpdesk ...

activities, ensuring milestones are met, risks are managed, and documentation is maintained. Ensure smooth transition of IT services and infrastructure into operational support, including knowledge transfer, and documentation for the service desk. Identify and implement, in consultation with IT colleagues, improvements to IT operational processes Work alongside ...

post project retrospectives collaborate with our Customer Relationship Manager team to ensure timely, accurate and coordinated communication with customers and key stakeholders encourage knowledge transfer and develop project management capability across the business maintain clear and open communication to align expectations and ensure teams are working towards ...