10 of 10 Remote/Hybrid Matrix Management Jobs in the North of England

# Major Incident Manager LeadManchesterApply for this job* Permanent* Experienced Professionals* Cloud Infrastructure Management* ID 493235-en\\_GB## **About the job you’re considering**An exciting opportunity to join Capgemini as a Major Incident Manager Lead, supporting a diverse portfolio of high-profile clients.In this role, you will lead … oversee the end-to-end major incident management process, ensuring swift resolution and minimal business impact. You will be a confident decision-maker and analytical problem solver, thriving in high-pressure environments. As the primary point of contact during major incidents, you will coordinate cross-functional teams, drive timely ...

projects. Work pro-actively with resource owners and stakeholders to ensure this is estimated, allocated and utilised effectively to ensure successful project delivery. Budget management: In conjunction with the Programme Director, manage business change project budgets throughout the life cycle of their projects. Assess the change impact: Ensure impact … Coordinate and manage external parties including TPAs and fronting companies, as well as parties across the Munich Re Group. Enable the development, delivery and management of key communications to internal and, where appropriate, external parties. Risk management: Identify, document and manage potential risks, issues and dependencies across their ...

oversight and governance across all operational activities supporting MBL, ensuring the coordinated delivery of outstanding customer, retailer and corporate client outcomes. Working through a matrix of cross-functional teams, the role is accountable for operational performance, service excellence, commercial delivery, risk management and continuous improvement across the division. … Governance Lead operational governance activities, ensuring compliance, reporting and performance management. Provide regular performance updates, insights and recommendations to senior stakeholders. Financial Planning and Management Establish and monitor service level agreements, operational KPIs and performance targets. Drive efficiency, automation and sustainable growth while maintaining service quality. Risk Management ...

oversight and governance across all operational activities supporting MBL, ensuring the coordinated delivery of outstanding customer, retailer and corporate client outcomes. Working through a matrix of cross-functional teams, the role is accountable for operational performance, service excellence, commercial delivery, risk management and continuous improvement across the division. … Governance Lead operational governance activities, ensuring compliance, reporting and performance management. Provide regular performance updates, insights and recommendations to senior stakeholders. Financial Planning and Management Establish and monitor service level agreements, operational KPIs and performance targets. Drive efficiency, automation and sustainable growth while maintaining service quality. Risk Management ...

minimising operational risk Provide evidence-based recommendations on rollout strategies, early-life support and service acceptance criteria Build strong relationships with delivery teams, service management, technical specialists and suppliers to enable effective collaboration Identify, manage and mitigate risks, issues and dependencies across service transitions Coordinate onboarding of services into … transition activities ensuring new or changed services meet defined entry and exit criteria Embed ITIL-aligned service transition processes, including change, release and knowledge management Ensure service documentation (e.g. support models, runbooks, SLAs) is complete and approved prior to go-live Stakeholder Engagement Engage with a wide range ...

About the job you’re considering Capgemini provides a service to a Private Sector organisation. You will be working as part of a Service Management delivery team. Reporting into the Head of GSMC, the Major Incident Manager is responsible for end-to-end management of all IT major … Forming collaborative action plans via the technical lead with specific actions, roles, and deadlines, and ensuring these are completed safely and within SLA Matrix management of people, processes and resources including third parties – including resolving conflict to move forward to resolution Issue all Major Incident communication and provide ...

analytics, and building performance dashboards that inform executive decision-making. Tech-Savvy Operations Leader: High proficiency in enterprise CRM ecosystems (Salesforce preferred) and venue management platforms, with a track record of driving operational efficiency through automation. Strategic Influence: Exceptional communication and matrix-management skills, capable of influencing … team of ~60 commercial professionals (including 5 direct managers). Cultivate a high-accountability, high-performing sales culture centered on commercial curiosity and execution. Matrix Influence & Stakeholder Alignment: Partner closely with Regional General Managers, National Sales, and Executive Leadership to align commercial goals, optimize cross-functional operations, and secure ...

work, tracking project progress and maintaining clear reporting up to the Head of Service on delivery milestones, risks, and blockers. Lead the project management function, providing overarching management of all active projects, data pipelines, and delivery schedules. Run agile ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives … with the Head of Service to track, monitor, and report annual KPIs, metrics, and overall service performance to governance boards and senior stakeholders. Team Management, Recruitment & Resource Planning Lead overall team management and recruitment across the service, ensuring appropriate contracts are maintained and staff are onboarded or scaled ...

Role We are looking for an experienced Project Manager to support projects in our Finance function on a fixed term basis. Working within a matrix environment, you will collaborate closely with business sponsors, stakeholders, and cross-functional teams to drive projects forward and deliver measurable business benefits. You will … within complex or regulated environments and are comfortable working across business and technology functions. You bring strong experience of leading cross-functional teams within matrix-managed organisations, creating clarity of purpose and maintaining momentum to achieve project outcomes. Your expertise covers project planning, governance, reporting, RAID management ...

emerging technologies and assists in identifying opportunities for service improvement and operational efficiencies. Support the Senior Networks Engineer and wider Digital Services management team in delivering team objectives and operational requirements, including coordinating activities, sharing technical knowledge and contributing to the effective delivery of services within direct and matrix … relevant to the area of expertise Technical experience across a range of solutions and platforms in the Local Government arena. Working knowledge of project management methodologies and an ability to apply these in practice, and experience of successfully managing complex projects from inception to completion. Experience of analysing ...