a global business 35,000 - 40,000 Leeds/Hybrid - 3 days on site Ability to implement all new dashboards & reporting metrics across customer service, CRM system (hubspot) and ordermanagement Client Details Our client are a leading manufacturing business with a global footprint. With offices across Europe, the role will be based at their European Head office … record customer data to understand Customer Service performance and outputs across data stream including CRM (Hubspot) & ERP systems Create and implement customer service dashboards focused on customer service activity, ordermanagement (OTIF) and customer satisfaction Create and present reports based on customer activity and customer satisfaction to European Customer Service Managers & Head of European Customer Service Create data … CRM and ERP). Implement and integrate NPS & CSAT performance across the function Profile Experience in a similar Analyst role across either Customer Service, Contact Centre, Supply Chain/OrderManagement Experience working with CRM systems - Hubspot Desirable Ability to interpret, understand and present on multiple data streams Customer focused approach Strong Excel skills Job Offer This is More ❯
multi-national SME global logistics provider, who is rapidly expanding and specialize in offering supply chain and logistics solutions, are looking to recruit a Product Manager, PO & Supply Chain Management which can be office based or fully remote, reporting to UK HQ in Manchester . On Offer: Competitive salary based on skills and experience, up to £65K 36.25 working … to 30) Company pension and Life Assurance – four times annual salary Health Plan Company events Free parking and free refreshments Main Purpose of the Product Manager, PO & Supply Chain Management: This role reports dually to the Global IFF IT Head and the UK-based Business Owner and will help project manage the development of a new Purchase OrderManagement system. Duties and Responsibilities of the Product Manager, PO & Supply Chain Management: Product Vision & Strategy: Define and own the product roadmap for PO and Supply Chain Management solutions. Align product initiatives with business goals, customer requirements, and industry best practices. Customer Value Focus: Champion a customer-centric approach by prioritizing features that deliver measurable value More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
Axon Moore Group Ltd
workflows, saved searches, reports, and custom fields. Collaborate with Finance, Operations, and IT to identify process improvements and translate requirements into technical solutions. Manage system upgrades, testing, and release management to minimize disruption. Monitor performance, troubleshoot issues, and liaise with external consultants or vendors when needed. Train internal users and create documentation for best practices. Ensure system and data … Ideal Candidate 2–5 years’ experience as a NetSuite Administrator, ideally within retail or direct-to-consumer e-commerce. Strong understanding of NetSuite modules including Financials, Inventory, CRM, and Order Management. Skilled in saved searches, dashboards, and reporting. Exposure to SuiteScript, SuiteFlow, or SuiteTalk APIs (advantageous). Proactive problem solver, comfortable working in a fast-paced and evolving environment. More ❯