Harrogate, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
directly influence how technology supports services nationwide. IT Helpdesk Technician Responsibilities Deliver 1st line IT support both remotely and on-site Manage and resolve incidents via the IT Service Management platform Configure, deploy, and maintain laptops, desktops, and corporate devices Support Microsoft 365 suite including Teams, SharePoint, and Exchange Manage Active Directory and Microsoft Entra ID (formerly Azure AD … Oversee device management and security through Microsoft Intune Provide VoIP support (3CX) and assist with basic networking issues (DHCP, DNS, VPN) Support Apple devices, including iPads, MacBooks, and macOS Contribute to hybrid cloud migration projects and internal IT initiatives Participate in the weekend on-call support rota (with allowance) IT Helpdesk Technician Requirements Essential: Previous experience in a 1st … IT Support/Helpdesk role Strong knowledge of Windows 10/11 and Microsoft 365 Understanding of Active Directory and Microsoft Entra ID Familiarity with Microsoft Intune for device management and security VoIP (3CX) and basic networking knowledge (DHCP, DNS, VPNs) Ability to support Apple technology confidently Full UK driving licence and own transport Based in or near Harrogate More ❯
Cheshire, England, United Kingdom Hybrid / WFH Options
Cathcart Technology
horizon. The Role You'll lead a small but capable IT Support and Infrastructure team covering the UK and a handful of international sites. It's a mix of management and technical work; roughly one third people leadership and two thirds hands on support and projects. You'll take charge of day to day IT operations across the business … managing escalations, improving processes, and making sure the team deliver a high quality service. You'll also get involved in infrastructure work; patching, firmware updates, vendor management, and supporting systems across Windows, Linux, VMware, and Cisco environments. The organisation runs a mix of on prem and cloud technology, with an emphasis on security, reliability, and regulatory compliance. You'll … What You'll Be Doing Lead and support a small IT team - coaching, appraisals, and development. Manage helpdesk performance and escalate complex technical issues. Oversee infrastructure operations (servers, networks, patchmanagement, firmware). Support sites in the UK and internationally (Paris, Malta, Hong Kong). Work closely with vendors on renewals and support contracts. Take part in on More ❯
Cheshire West and Chester, Cheshire, United Kingdom Hybrid / WFH Options
Cathcart Technology
horizon. The Role You'll lead a small but capable IT Support and Infrastructure team covering the UK and a handful of international sites. It's a mix of management and technical work; roughly one third people leadership and two thirds hands on support and projects. You'll take charge of day to day IT operations across the business … managing escalations, improving processes, and making sure the team deliver a high quality service. You'll also get involved in infrastructure work; patching, firmware updates, vendor management, and supporting systems across Windows, Linux, VMware, and Cisco environments. The organisation runs a mix of on prem and cloud technology, with an emphasis on security, reliability, and regulatory compliance. You'll … What You'll Be Doing Lead and support a small IT team - coaching, appraisals, and development. Manage helpdesk performance and escalate complex technical issues. Oversee infrastructure operations (servers, networks, patchmanagement, firmware). Support sites in the UK and internationally (Paris, Malta, Hong Kong). Work closely with vendors on renewals and support contracts. Take part in on More ❯
Paddington, Warrington, United Kingdom Hybrid / WFH Options
The Bridge IT Recruitment
requirements and value use cases to ensure platform investment delivers maximum value aligned to business priorities. The I&T ServiceNow Product Owner will also be responsible for ongoing platform management and operational excellence. At Urenco we re committed to giving you opportunities to be your best. If you feel you meet some, but not all of what were looking … targets. • Coordinate customer testing and support end users during Solution testing ensuring robust checking of platform before release to wider user base. Coordinate product launches and deliver organisational change management through appropriate communications and training. Adapt products based on changing customer/user needs and creates retirement and transition plans • Ensuring the platform is maintained and working efficiently through … effective release management, upgrades and patch management. Including end user engagement concerning planned maintenance and downtime of the service. • Management of the Knowledge Management Database within ServiceNow. • Ensuring all documentation relating to the platform is up to date, accurate and easily accessible for all users. What do you need to thrive in this role More ❯