Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
N Consulting Limited
across GCP, ensuring resilience, cost-efficiency, and data security. • Collaborate closely with infrastructure, architecture, and cybersecurity teams to meet internal risk, compliance, and governance requirements. • Support live systems, perform rootcauseanalysis, and implement solutions for incidents and performance bottlenecks. Qualifications and experience: The ideal candidate for this role will have the below experience and qualifications: • Bachelor More ❯
Monitor, troubleshoot, and optimize systems, networks, and application performance across hybrid environments. Collaborate with security, development, and operations teams to enforce DevSecOps best practic-es. Participate in incident response, rootcauseanalysis, and implement long-term fixes. Maintain and document configurations, processes, and network topologies. Required Qualifications Extensive hands-on experience with F5 load balancers expertise. Strong More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Tria
SLOs and SLIs to proactively address issues. Lead automation initiatives to reduce technical debt and improve operational efficiency across on-premises, cloud, and hybrid environments. Provide technical support and rootcauseanalysis for high-priority incidents, following blameless post-mortem practices. Collaborate with cyber security teams to embed security best practices and ensure compliance with governance and More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
eTeam
skills. • Self-driven and be able to work independently with minimal supervision • Requirements gathering in a technical environment – Cloud and on-premise infrastructure platforms • Strong process mapping skills • Strong analysis skills • Identification of use cases • Technical understanding of infrastructure technologies • Experience of working closely with IT developers/engineers and operational teams • Rootcauseanalysis skills More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
WRK DIGITAL LTD
line support for enterprise applications and integrations, including incident management: quickly identifying, diagnosing, and resolving application-related incidents to minimise downtime and impact on colleagues; leading problem management and rootcauseanalysis to implement preventative measures and drive service improvement; ensuring effective event management with appropriate alerting, monitoring, and planned responses. Positively engaging in execution and continuous More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
including Knox Mobile Enrolment, E-Fota and Knox Service Plugin. An understanding of Microsoft 365 device configuration and Intune device management principles and services. Experience of troubleshooting and performing rootcauseanalysis and demonstrate working knowledge of change, incident and problem management principles working within the ITIL framework. The ability to clearly communicate technical detail to internal More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Akkodis
excellent development and progression opportunities. What You Will Do: Define and roll out IT service quality frameworks and standards. Monitor SLAs, KPIs, and customer satisfaction. Spot service gaps, lead rootcauseanalysis, and drive continuous improvement. Mentor IT teams, lead workshops, and promote a culture of quality. Harness ITSM tools, analytics, and automation to boost efficiency and More ❯
Bradford, Yorkshire, United Kingdom Hybrid / WFH Options
Caraffi Limited
Windows Servers Administer SAP HANA on SUSE Linux Enterprise Server (SLES) including installation, performance tuning, backup/recovery, and troubleshooting Conduct regular health checks , monitor database growth , and perform rootcauseanalysis Support and optimise SAP Fiori/UI5 applications Manage and monitor SAP Landscape Transformation (SLT) for Real Time data replication Administer SAP BusinessObjects (BO) platforms More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Nextech Group Limited
Run requirement workshops, produce functional specifications and translate business needs into technical requirements. Lead SIT/UAT activities and coordinate deployments, change control and release management. Troubleshoot incidents, perform root-causeanalysis and deliver practical fixes or workarounds. Manage integrations (APIs/EDI) and data migration tasks in collaboration with technical teams. Produce clear user guides, process More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Genedrive
products Research, design, verify, and transfer all aspects of the Genedrive System electronics Produce test plans for FCC, EMC, CE, UKCA, CB Scheme, FDA Conduct hardware verification, validation, and rootcauseanalysis Support software and assay teams with hardware integration Collaborate with suppliers and partners to ensure high-quality product development Drive research and development for hardware More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Reed Technology
encouraged. Key Responsibilities Lead end-to-end network projects: design, implementation, documentation, and support Provide 3rd line support and act as an escalation point for network-related issues Perform rootcauseanalysis and implement long-term fixes Maintain network configuration backups and monitor logs for operational insights Support both on-premises and cloud-based infrastructure Create and … Strong understanding of TCP/IP, DNS, VPNs, WAN/LAN, and routing protocols Experience within a similar role Hands-on experience with entire Cisco Stack Skilled in log analysis, alerting tools, and backup management Experience managing network projects from start to finish More ❯
Ponteland, Northumberland, UK Hybrid / WFH Options
Reed Technology
encouraged. Key Responsibilities Lead end-to-end network projects: design, implementation, documentation, and support Provide 3rd line support and act as an escalation point for network-related issues Perform rootcauseanalysis and implement long-term fixes Maintain network configuration backups and monitor logs for operational insights Support both on-premises and cloud-based infrastructure Create and … Strong understanding of TCP/IP, DNS, VPNs, WAN/LAN, and routing protocols Experience within a similar role Hands-on experience with entire Cisco Stack Skilled in log analysis, alerting tools, and backup management Experience managing network projects from start to finishd02fcfcb-6df4-40ee-95cf-3eb059ce3173 More ❯
Hartlepool, England, United Kingdom Hybrid / WFH Options
NEC Software Solutions
Create Problems & Known Errors in accordance with the Problem Management Process. Ensure all Problem Records are recorded, assessed, classified, prioritised, assigned and actioned appropriately. Providing proactive and reactive Incident analysis to identify new Problems. Identify Problems by using event log error analysis and other tools, providing evidence to engineers to identify root causes. Coordinate key staff using … conference calls to form action plans to complete rootcause analysis. Provide Incident trending throughout the lifecycle of a Problem. Update Knowledge Base with workarounds and known errors. Arrange and hold regular review meetings to discuss monthly reports and escalate any issues or bottlenecks within the process. Responsible for attending customer meeting as required for designated accounts. Identify More ❯
Greater Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
organisation and wider smart energy sector. Collaborate with internal and external teams to identify opportunities for security improvements and evaluate emerging security technologies. Gather forensic data for in-depth rootcause analysis. Key Requirements Proven experience in incident management and response, including leading investigations in complex environments. Strong ability to work independently and collaboratively to achieve objectives. Previous More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
MECS Communications Ltd
is a remote role with occasional travel. Key Responsibilities: * Manage incidents, service requests, and problem tickets. * Support and deliver Cisco UC Voice projects. * Troubleshoot complex telephony issues and provide rootcause analysis. * Collaborate with customers, partners, and suppliers. * Provide on-call support (1 in 4 rotation). Essential Skills: * Experience with Cisco UC technologies (UCM, Unity, Expressway, Webex More ❯