Leeds, England, United Kingdom Hybrid / WFH Options
Corecom Consulting
CD pipelines. Knowledge of ISTQB/ISEB qualifications, JIRA, and Microsoft Azure DevOps. Experience in performance testing (K6 experience is advantageous). Competent in rootcauseanalysis and understanding of system architecture. Experience in desktop, mobile, and bespoke application testing. Strong communication skills, especially with non-technical More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Corecom Consulting
CD pipelines. Knowledge of ISTQB/ISEB qualifications, JIRA, and Microsoft Azure DevOps. Experience in performance testing (K6 experience is advantageous). Competent in rootcauseanalysis and understanding of system architecture. Experience in desktop, mobile, and bespoke application testing. Strong communication skills, especially with non-technical More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Sportserve
support and adherence to SLAs. Act as the primary escalation point for complex technical issues before engaging Tier 3 support. Ensure effective incident response, rootcauseanalysis, and problem resolution in alignment with ITIL principles. Work closely with Tier 1 and Tier 3 teams to establish clear More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Vero HR Ltd
and performance testing. Collaborate with software developers and product managers to identify potential quality risks and define test requirements. Perform in-depth debugging and rootcauseanalysis, working closely with development teams to resolve defects efficiently. Enhance and enforce best practices in software testing, including CI/ More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
end programming languages preferably Swift, Kotlin, Python and .NET. Extensive experience and proven track record of troubleshooting, owning and managing problem records, including perform RootCauseAnalysis (RCA). Can demonstrate working knowledge Change and Incident management principles working within the ITIL framework. You and your role More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
end programming languages preferably Swift, Kotlin, Python and .NET. Extensive experience and proven track record of troubleshooting, owning and managing problem records, including perform RootCauseAnalysis (RCA). Can demonstrate working knowledge Change and Incident management principles working within the ITIL framework. You and your role More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Maxwell Bond
and disaster management Knowledge of general networking (routing, firewall, VPN etc.) Knowledge of DNS protocols, configuration, and management Excellent troubleshooting and diagnostic skills including rootcauseanalysis and postmortems Benefits of working with us: We provide a generous holiday allowance of 28 days plus bank holidays. In More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
City Plumbing Supplies
and relevant information in the incident management system. Assist in the implementation of IT projects, including system upgrades, software deployments, and infrastructure enhancements. Conduct rootcauseanalysis for recurring issues and proactively identify opportunities for improvement to prevent future incidents. Participate in on-call rotations and after More ❯
Warrington, Cheshire, United Kingdom Hybrid / WFH Options
City Plumbing Supplies
and relevant information in the incident management system. Assist in the implementation of IT projects, including system upgrades, software deployments, and infrastructure enhancements. Conduct rootcauseanalysis for recurring issues and proactively identify opportunities for improvement to prevent future incidents. Participate in on-call rotations and after More ❯
Bolton, England, United Kingdom Hybrid / WFH Options
Candour Solutions
service requests, ensuring timely updates and escalations as needed. Act as the first point of escalation for 1st and 2nd line support engineers. Conduct rootcauseanalysis, implement corrective and preventive actions, and collaborate with the Infrastructure and Software teams to resolve technical issues and improve systems. More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Amazon
as internal stakeholders Work to improve important metrics such as 'mean time to engagement' and 'mean time to communication' for all incident types Facilitate RootCauseAnalysis and Post Event Reviews after each event to minimize recurrence Work with key stakeholders across AWS as advocates on behalf More ❯
Greater Manchester, England, United Kingdom Hybrid / WFH Options
Outcomes First Group
other sites as needed. KEY RESPONSIBILITIES: Troubleshoot and resolve incidents, major incidents, problems and service requests, providing regular updates to the end user. Conduct rootcauseanalysis of major incidents and problem records, contributing to the implementation of remedies and preventative measures. To be the first point More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Jet2.com Limited
You'll also: Take responsibility for writing/implementing/maintaining high quality and robust API, designing/developing frameworks from scratch. Undertake requirement analysis and validation, transforming the business requirements into different layers of testing with an appropriate justification (Unit, Acceptance, E2E Testing). Champion BDD process (example … Mechanism with exposure to Wiremock, Interceptor Pattern or any equivalent tool. Experience in building/designing test frameworks. Good experience in overall defect management, rootcauseanalysis, triage, and reporting. Excellent communication skills with the ability to present complex technical information in a clear and concise manner. More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Head Resourcing
of Patching lifecycles, including scheduling, deployment & verification. Engineering, validating, implementing and quality assuring technical solutions. Supporting projects implementing new infrastructure into the datacentres. Supporting rootcauseanalysis and remediation of issues. Working closely with others to estimate work, manage domain scope, risks and issues. Collaborating with project More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Capgemini
bill of materials Experience in designing, writing, and executing test cases, including data consistency checks Ability to manage defects: identifying, documenting, tracking, and performing rootcauseanalysis Strong team collaboration abilities Effective communication with clients and non-technical stakeholders Proactive approach to tasks and problem-solving Background More ❯
Chester, England, United Kingdom Hybrid / WFH Options
Ascendion
automation and self-healing mechanisms across platform components. Provide technical leadership and hands-on coding as needed. Monitor, troubleshoot, and resolve production issues, conducting rootcauseanalysis and driving long-term fixes. Required Skills & Experience: Experience of software development and platform engineering experience. Strong Java expertise with More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
MICHELIN Connected Fleet
seamless service Serve as an escalation point for resolving issues Perform to monthly on KPIs to monitor customer interaction cadence and customer satisfaction Perform rootcauseanalysis of customer issues and implement solutions to resolve these issues permanently Obtain, collate and present customer feedback and insight on More ❯
Bradford, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
role involves handling complex incidents, driving process improvements, and contributing to operational excellence across technical teams. Key Responsibilities: Resolve escalated technical incidents and conduct rootcauseanalysis to prevent recurrence. Plan, implement, and document infrastructure and network changes. Develop and refine internal tools to improve workflow automation More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Robert Walters
support process improvement initiatives. Key Responsibilities Include: Help develop and roll out data quality policies, standards, and procedures Monitor data quality KPIs and support rootcauseanalysis of issues Assist with the documentation and maintenance of governance materials (data dictionaries, glossaries, assessments) Conduct periodic audits to ensure More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
bet365
skills within the team are .Net, Golang, SQL and GCP. You will play a vital role in supporting the platform and its users, performing rootcauseanalysis, troubleshooting and monitoring the engineering teams’ array of infrastructure. You will have a strong foundation in software delivery and keen More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
WWT EMEA UK LIMITED
support to troubleshoot and remediate issues related to system builds and endpoint behavior. Upload, manage, and maintain Linux-based system images and configurations. Perform rootcauseanalysis on Linux system issues, including core OS and application layer debugging. Support performance testing and provide input into optimization strategies More ❯
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
AJ BELL BUSINESS SOLUTIONS LIMITED
resilient, scalable and secure platform. Support technology projects & sprints. Deliver to the maintenance plan. 3rd line incident and service request resolution. Problem management and rootcause analysis. Provide internal guidance and support to colleagues regarding AWS best practice. What were looking for from you: Extensive hands-on expertise More ❯