20 of 20 Remote/Hybrid Root Cause Analysis Jobs in the North of England

Main Purpose: Maximo Operations Technicians are client facing professionals responsible for the provision of excellent customer service and reliable Root Cause Analysis techniques to identify the causes of incidents and problems regarding system configurations, customised applications, reports, data and hardware. Specific Responsibilities: To respond to Clients requests … work completed as part of a response to a request for support is recorded accurately in tickets and in timesheet entries. To employ effective Root Cause Analysis techniques when troubleshooting incidents, bugs or problems reported by clients. To be polite, courteous and diligent when communicating with clients ...

error budgets Improve system observability through monitoring, logging, and alerting Collaborate with engineering and product teams to support high-availability services Oversee incident management, root cause analysis, and continuous improvement Define and implement infrastructure best practices and automation What We're Looking For Proven experience ...

Optional but preferred) Experience managing diverse client environments or high-traffic SaaS platforms. Problem Solver: The ability to troubleshoot complex distributed systems and perform root-cause analysis on production incidents. AWS DevOps Engineer - Blackburn/Hybrid Oscar Associates (UK) Limited is acting as an Employment Agency ...

Engineering, Product & QA teams to drive delivery Gathering and translating business requirements into technical solutions Managing stakeholders across multiple regions Troubleshooting complex issues & performing root cause analysis Producing clear integration documentation & reporting Supporting pre-sales & ongoing integration improvements 🧠 Key experience required: 5+ years in e-commerce/ ...

Engineering, Product & QA teams to drive delivery Gathering and translating business requirements into technical solutions Managing stakeholders across multiple regions Troubleshooting complex issues & performing root cause analysis Producing clear integration documentation & reporting Supporting pre-sales & ongoing integration improvements 🧠 Key experience required: 5+ years in e-commerce/ ...

Azure AD (Entra ID) synchronisation. Ensure high availability and resilience across all servers, networks, and databases supporting business-critical applications. Deliver advanced troubleshooting and root cause analysis for complex infrastructure issues. Take ownership of infrastructure projects from design through to successful delivery, ensuring clear documentation, stakeholder engagement ...

Management Act as the primary point of contact for security incidents, leading or coordinating response activities. Take a hands-on role in incident investigation, root cause analysis, and remediation. Ensure that incident response processes are aligned to the operational needs of emergency service environments, including timely escalation ...

Major Incidents, Change, IT Service Continuity, Disaster Recovery, Problem, Configuration, and Risk Management. This role includes collaboration with technical and business teams to resolve root causes of service issues, drive continuous improvement, and ensure smooth transition of changes into live service. Key Responsibilities: Service Governance & Process Management Embed … Configuration Management Database (CMDB). Incident & Problem Management Coordinate rapid response to Major Incidents, ensuring timely communication and resolution. Facilitate postincident reviews and root cause analysis to prevent recurrence. Service Continuity & Risk Management Govern IT Service Continuity and Disaster Recovery processes; plan and execute DR tests. Maintain ...

vendor relationships to ensure effective resolution of escalated issues. Support compliance and security activities in line with industry standards. Lead incident management activities, including root cause analysis and post-incident reviews. Mentor and develop junior team members to foster a culture of accountability and continuous improvement. Build ...

implement frameworks, tools, and strategies that improve efficiency and coverage. Perform comprehensive regression testing to ensure new features do not impact existing functionality. Conduct root cause analysis on test failures and work closely with developers to resolve issues efficiently. Create and maintain test data, test environments ...

sequencing and planning optimisation scenarios Enable and manage planning tools such as planning board, alert monitor and CIF integration Troubleshoot system issues and perform root cause analysis to ensure stability and performance Support testing phases including UAT, SIT and go-live activities Provide documentation, training and support ...

this critical role, you will specialise in diagnosing faults on PCB assemblies down to component level. Your expertise will be crucial in accurately identifying root causes of failure, providing technical reports and supporting the implementation of corrective actions, which in turn will be utilised to improve production yield … time served experienced engineers, all striving to deliver technical excellence across a number of different missile systems in development and production. Key Responsibilities: Technical Root Cause Analysis: Performing fault diagnosis down to component level on analogue and digital PCB assemblies using a wide range of both automated ...

party deliverables Facilitating strong customer relationships at a senior level Customer migration planning and implementation Resolving complex solution and service issues, leading root cause analysis and escalation Identification of potential risks, implementing controls and mitigations Ensuring delivery of thought leadership in complex bids and agreeing a strategic ...

planning profiles, freight order processes, charge management and settlement Support testing phases including UAT, SIT and go-live activities Troubleshoot system issues and perform root cause analysis to ensure system performance and data accuracy Provide end-user support, documentation and knowledge transfer to logistics teams Work closely ...

delivery through effective resource management and planning Act as a point of escalation/subject matter expertise for OCI related matters and lead on root cause analysis with a focus on resilience and prevention Establish a proactive observability strategy - dashboards, metrics, logs, traces - for critical Oracle services ...

scalability. Work closely with customers and internal teams to translate technical requirements into Aruba-focused network solutions. Troubleshoot complex networking challenges and support root cause analysis across Aruba switching, wireless and SD-WAN environments. Skills Required: Strong hands-on experience with HPE Aruba networking technologies, including Aruba ...

gather requirements and support solution design and delivery Support integration across WMS, inventory systems and retail supply chain processes Troubleshoot system issues and perform root cause analysis Ensure alignment with SAP templates, governance and best practices Support testing phases including SIT, UAT and go-live activities Essential ...

Microsoft 365 services where required. Maintain and optimise network topology, firewalls, and security platforms. Monitor infrastructure performance and system availability. Troubleshoot incidents and perform root cause analysis. Maintain backup and disaster recovery solutions. Implement and maintain security best practices and vulnerability management. Develop automation and configuration management ...

integration (SAN/NAS/vSAN) and ensure optimal IOPS performance. Implement and support backup, replication, and disaster recovery solutions. Provide advanced troubleshooting and root cause analysis. Document architecture, configurations, and operational procedures. Collaborate with infrastructure, security, networking, and research computing teams. Deliverables Fully provisioned and optimised virtual ...

with occasional travel to an office for training, team events etc. Key responsibilities Prompt Issue Resolution: Respond promptly to technical issues, troubleshoot, identify root causes, and provide effective solutions. Customer Communication: Communicate with customers via phone, email, or chat to understand issues and deliver guidance and solutions. Product Advice … prioritization to meet service level targets. Documentation: Maintain a comprehensive record of customer issues and resolutions, including clear problem statements, troubleshooting steps, and root cause analysis. Collaboration: Collaborate with internal teams and third-party suppliers to resolve customer issues and provide feedback on product enhancements. Stay Informed: Stay ...