Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Service DeliveryManager (SDM), you will be a trusted advisor to our clients, responsible for the successful delivery of Operate engagements. You will act as the bridge between the … client and our operational delivery teams, ensuring seamless service and exceeding client expectations. Connect to your skills and professional experience Client Relationship Management: Build and maintain strong, trusted relationships with key client stakeholders, acting as a strategic partner and advisor. Service Design: Lead the design and development of new services, ensuring alignment with business needs and client requirements. Service … Transition: Oversee the smooth and efficient transition of services from design to live operation, minimising disruption and ensuring adherence to agreed service levels. Service Delivery Excellence: Oversee the end-to-end delivery of Operate engagements, ensuring adherence to service level agreements (SLAs) and contractual obligations. Incident, Problem, and Change Management: Lead service management processes for incidents, proactively identify More ❯
Senior Service Manager/Service DeliveryManager Umbrella Engagement. 3 days on Site in the North West. Most have a strong all round background across multiple Service Management Disciplines - eg Change and Configuration Management. Will also need to have outstanding Communication and Stakeholder skills and have worked across Medium/Large Sized Fast Paced Organisations in … a Service Manager type role - not as a Service Manager delivering Services as a third party. ITIL Accredited - Delivering Services into Business Units Initial 6 month engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
form to claimants, landlords and DWP agents. You'll lead using Agile frameworks, remove any barriers and utilise key metrics and insights to help us make good decisions and delivery better outcomes. Delivering with People. Our Agile Delivery Managers enable high-performing digital teams to create, build, innovate and deliver. We create psychologically safe spaces where digital experts … get the best out of experts in software engineering, process design, user research and user experience design, as well as policy development. Developing a World-Class Practice. Our Agile Delivery practice is thriving with over 200 members. We lead a cross-government community which meets once a month to share ideas and discuss emerging trends. New joiners and long … evidence of how you meet the following: Technical Statement: Provide evidence of your track record of delivering large scale digital services at pace in complex agile environments involving multiple delivery teams and stakeholders. Personal Statement: Significant demonstrable experience of digital delivery in an agile environment in multiple phases. Influential, and able to promote a culture of psychological safety More ❯
Are you looking to join an industry leading business that works with global brands? If this sounds like you, we are looking for an experienced Senior Client DeliveryManager to lead complex client campaigns, drive team performance, and deliver meaningful results. In this role, you'll support, develop, and implement a structured delivery approach that not … only meets but exceeds client expectations. You'll oversee Client Delivery Managers, ensure seamless communication, and champion operational excellence across multifaceted project requirements. If you thrive on building strong relationships, creating operational excellence, and bringing structure to fast-paced environments, this could be your next big move. What's in it for you? Starting salary: Up to … 12pm to 8pm to support your US clients Flexibility to work 9am to 5pm on your days in the office What You'll Do Lead, coach, and mentor Client Delivery Managers to ensure flawless campaign execution and support team development. Provide clear direction and support to ensure accountability and high performance across the delivery team. Build and nurture More ❯