16 of 16 Remote/Hybrid Service Design Jobs in the North of England

Service Design Lead 🏡 Hybrid (Leeds - Twice a month) 💰 Salary up to £85k (depending on experience) We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team here … stuck into meaningful projects while being part of a respected, supportive and dynamic team culture. What you'll be doing ✨ Leading end-to-end service design: You’ll scope, shape and deliver impactful service design across a variety of programmes, guiding projects from early ideation right ...

Service Designer 🏡 Hybrid (Manchester - Once a week) 💰 Salary up to £62k (depending on experience) We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team. The team … stuck into meaningful projects while being part of a respected, supportive and dynamic team culture. What you'll be doing 💫 Leading end-to-end service design projects: You'll be planning and delivering user-centred design activities from discovery through to implementation. 💫 Collaborating with a wide range ...

client wishes to hear from strong Service Transition Analysts to join their expanding IT department This is a hybrid role and will require 2 days a week in the office - applicants will need to show that they are strong in the following areas My client is growing its Service Management capability and needs someone who can bring structure, governance, and pace to the Service Portfolio lifecycle. The successful candidate will ensure new and changed services are support-ready, scalable, and moved into live operation with confidence. The role will include Own the Service Portfolio lifecycle. Drive ...

Join Our Team as a Service Designer! Location: Manchester/Chester Contract Length: 6 months Working Pattern: Hybrid working with regular travel to Chester. IR35: Inside Via Umbrella Company Are you passionate about creating innovative service experiences that truly resonate with users? Do you thrive in a collaborative … leading Financial Institution & Insurance provider, dedicated to enhancing our customers' experiences. Our vibrant team is on the lookout for a dynamic Service Designer to join us in our mission to redefine service delivery. What You'll Do: As our Service Designer, you'll play a pivotal role ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office … Lead Business Analyst to join the Project team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make ...

Product and delivery teams The role requires strong experience designing accessible, user-centered public services within government environments, with a particular emphasis on interaction design, prototyping, and delivery in the discovery phase . Key Responsibilities Design and iterate accessible, user-centered service interactions Develop and maintain prototypes … using the GOV.UK Prototype Kit Collaborate closely with: User Researchers, Content Designers, Business Analysts and Developers Contribute to: Discovery activities, Design workshops, as well as Service mapping and ideation sessions Translate user needs and research insights into: Interaction patterns, Prototype journeys and Service improvements Ensure all designs ...

subject matter expert in User Experience, you will bridge the gap between high-level strategy and seamless execution, actively shaping the future of national service delivery. Key Responsibilities Lead & Influence: Take ownership of key design decisions, manage and mentor immediate team members, and champion UX best practices across … cross-functional squads. Strategy & Process: Develop and refine end-to-end user experience strategies that align with complex project goals, while continuously optimizing internal design standards. Problem Solving: Dive deep into user friction points and propose highly innovative, accessible, and scalable design solutions. Collaborate: Partner closely with Product ...

subject matter expert in User Experience, you will bridge the gap between high-level strategy and seamless execution, actively shaping the future of national service delivery. Key Responsibilities Lead & Influence: Take ownership of key design decisions, manage and mentor immediate team members, and champion UX best practices across … cross-functional squads. Strategy & Process: Develop and refine end-to-end user experience strategies that align with complex project goals, while continuously optimizing internal design standards. Problem Solving: Dive deep into user friction points and propose highly innovative, accessible, and scalable design solutions. Collaborate: Partner closely with Product ...

digital in a national organisation with a strong social purpose. You will be responsible for delivering a step change in our digital capability, service quality and organisational efficiency, translating our digital strategy into clear, measurable outcomes that deliver real value. You will: Shape and deliver the organisations digital strategy … goals and user needs Lead major digital transformation programmes at pace and scale, ensuring clear benefits realisation Drive the transition to a product and service-led operating model Simplify and modernise the digital estate Build and lead capability across engineering, architecture, service design and innovation Ensure services ...

others to work with. Engaging with stakeholders, you will facilitate collaborative approaches to prioritise requirements and deliver key user insights to constantly improve the design of services; demonstrating a proactive approach to alignment with Government service standards, so that optimum outputs and solutions are delivered to meet user … intent. Main duties of the job The post holder will: Develop and assure good user research practices. Identify, capture and implement user needs. Implement service strategy with sound research to enable excellent service design. Provide guidance across projects on user research methodologies and GDS standards. Represent user research ...

others to work with. Engaging with stakeholders, you will facilitate collaborative approaches to prioritise requirements and deliver key user insights to constantly improve the design of services; demonstrating a proactive approach to alignment with Government service standards, so that optimum outputs and solutions are delivered to meet user … intent. Main duties of the job The post holder will: Develop and assure good user research practices. Identify, capture and implement user needs. Implement service strategy with sound research to enable excellent service design. Provide guidance across projects on user research methodologies and GDS standards. Represent user research ...

Elicit, define and translate business and user needs into clear requirements. Analyse current processes, identify improvement opportunities and define target operating models. Support the design, development and testing of new services and solutions. Assess impacts of change, including business, policy and operational constraints. Define success measures and ensure delivery … complex problems and drive solutions through to delivery. Experience translating business goals into clear requirements and outcomes. Understanding of operating models, business change and service design principles. If you are available and interested, please apply in the first instance and you will be contacted to discuss the position ...

focused on scientific innovation, healthcare access, and patient safety. They will help drive modern digital, data, and technology solutions, leveraging automation, AI, and self-service to enhance interoperability, efficiency, and cost-effectiveness across health systems. Working within a multidisciplinary agile team, they will shape services … continuous approach to planning, forecasting, estimating, managing uncertainty, metrics and measurements, contingency planning and road-mapping (A, I) Experience of (url removed) services, service design methods and GDS standards is mandatory (A, I) You ensure everyone clearly understands and owns their roles, responsibilities and priorities, ensuring timely quality ...

degree level or equivalent and bring extensive experience in both qualitative and quantitative research methods. You will have a strong understanding of Government Digital Service (GDS) user research standards and demonstrable experience of applying user experience research and insight within a service based organisation. A proven track record … that issues and opportunities are clearly identified and properly reported. Planning, designing and conducting interviews, workshops and usability testing sessions to support the design and development of digital services. Leading the user research process from developing the research methodology and user recruitment scripts through to analysis and user research ...

Department for Business and Trade 'DBT' are seeking an AI-focused Technical Architect to lead the design of secure, scalable and reusable AI-enabled solutions. This is an opportunity to work at the forefront of emerging technology, helping DBT turn innovative ideas into practical services that deliver real value … across the department. Salary range £67,867 to £85,413 plus excellent Civil Service benefits and 29% employer pension contribution. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. About role DBT are seeking an AI-focused Technical Architect to lead the design of secure ...

Department for Business and Trade 'DBT' are seeking an AI-focused Technical Architect to lead the design of secure, scalable and reusable AI-enabled solutions. This is an opportunity to work at the forefront of emerging technology, helping DBT turn innovative ideas into practical services that deliver real value … across the department. Salary range £67,867 to ££81,793 plus excellent Civil Service benefits and 29% employer pension contribution. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. About role DBT are seeking an AI-focused Technical Architect to lead the design of secure ...