sheffield, south yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
NST Recruitment Limited
2nd Line ServiceDeskEngineer – VIP Support, Windows OS, Active Directory, Office 365, MS Teams, Security, Networking, Troubleshooting, Sheffield (Onsite – 5 days’ a week) Up to £40,000 + On-Call Allowance + Benefits This is a fantastic 2nd Line ServiceDeskEngineer opportunity … leading technology services organisation, supporting the troubleshooting and resolution of both VIP and user issues across the company’s IT estate. The 2nd Line ServiceDeskEngineer is an onsite working role, working in the office 5 days’ a week, based in Sheffield, UK. The option for … hybrid working can be discussed upon successful completion of probation period. As a 2nd Line ServiceDeskEngineer, you will provide a crucial role within the technical support function of the business. Strong experience working in a similar 2nd Line position is critical for this role, as More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Sportserve
over the world, making us the true global employer of choice. What you'll be getting up to: We are looking to hire a ServiceDesk Lead Engineer to join our global team in Technology to oversee and drive excellence within our Tier 2 - Global ServiceDesk Team . As a key technical leader, you will ensure efficient incident resolution, problem management, and service request fulfillment while upholding ITIL best practices. This role is pivotal in bridging Tier 1 and Tier 3 support teams as well as implementing process improvements while maintaining high … customer satisfaction through proactive support strategies. As the ServiceDeskEngineer Lead you will play a crucial role in mentoring engineers, managing escalations , and improving service quality . You will work closely with cross-functional teams to enhance operational efficiency and drive automation in collaboration with More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
G.Digital
Lead ServiceDeskEngineer | £65K–£70K | Hybrid (LEEDS) 🚨 We’ve just partnered with one of the biggest tech names in global sports betting 🎯 and they’re on the hunt for a Lead ServiceDeskEngineer to be a core part of their Leeds team … . 💡 What’s in it for you? £65K–£70K 💰 Hybrid working (1x per week in Leeds office)🏡 True ownership of the UK/EU servicedesk strategy 🛠 Leading and mentoring a high-performing ServiceDesk team🤝 Plenty of room to grow and make your mark 📈 Diverse … and international culture embracing the global community 🌍 🧰 What you’ll need: Experience leading a busy, multi-region IT ServiceDesk Strong knowledge of Windows 10/11 , M365 , Active Directory , Azure AD , and ServiceNow ITIL Foundation (v4 preferred) Excellent comms + a calm, methodical approach to incidents Comfortable More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Littlefish
ServiceDeskEngineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: Up to £26,525 Location: Sheffield (Hybrid) Eligibility … excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a ServiceDeskEngineer to join our growing ServiceDesk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic … progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Remote ServiceDeskEngineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote ServiceDeskEngineer role involves providing comprehensive IT support, including … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities More ❯
ashton-under-lyne, north west england, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Remote ServiceDeskEngineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote ServiceDeskEngineer role involves providing comprehensive IT support, including … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Remote ServiceDeskEngineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote ServiceDeskEngineer role involves providing comprehensive IT support, including … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities More ❯
leigh, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Remote ServiceDeskEngineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote ServiceDeskEngineer role involves providing comprehensive IT support, including … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Outcomes First Group
wider team of experienced engineers to assist with the company's progression. The post holder would be responsible for assisting, fixing and maintaining general service requests, incidents and problems for multiple sites across, escalating where necessary and assisting the wider IT Team with investigations and rollouts of new technology. … The engineer will be required to provide on-site support across our four Schools based in the South East of England (Norfolk region), with the ability to support additional sites further down the line. KEY ACCOUNTABILITIES: Troubleshoot and resolve incidents, problems, and service requests, providing regular updates to … the end user. Escalate issues to the 3rd line support or IT ServiceDesk Manager when necessary. Serve as the first point of contact for 1st line support engineers at the point of escalation. Own, monitor, and resolve incidents and requests in a timely manner. Work closely with More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Robert Walters
client a leading company working in the Healthcare sector are going through a continued period of growth and are looking to recruit a Senior ServiceDeskEngineer who will be responsible for providing technical support to onsite users. Job Title: Senior ServiceDeskEngineer … a leading company working in the Healthcare sector are going through a continued period of growth and are looking to recruit a 2nd Line Engineer who will be responsible for providing technical support to onsite users. Key Responsibilities: Managing Active Directory Providing desktop support Managing Office 365 Troubleshooting network More ❯