7 of 7 Remote/Hybrid Service Desk Support Jobs in the North of England

IT Service Desk and Support Manager

Location
Newcastle upon Tyne, England, United Kingdom
## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support Manager**Salary Band**Competitive**Job Description****About the Role**As a leader within our Service Desk operation, you will be responsible for ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced ...

IT Service Desk Analyst — 1st/2nd Line Support (Hybrid UK)

Location
Manchester, England, United Kingdom
role sits within Canopius' Service Desk team and provides Level 1 and 2 IT support across Canopius offices in the UK, with core hours 08:00–18:00 and some weekend work. The Service Desk Analyst will handle 1st/2nd line requests, log tickets … accurately, and maintain ownership from issue intake to resolution in a hybrid Manchester-based setup. You will support end users on-site and remotely, collaborate with 3rd line teams, and help sustain a 24x7 global coverage model. #J-18808-Ljbffr ...

Hybrid Service Desk Analyst - SLA-Focused IT Support

Location
Chorley, England, United Kingdom
Positive Solutions Limited is seeking a Service Desk Analyst to provide first-line IT support and excellent customer service across the organisation. You will log, diagnose, and resolve incidents, escalate when necessary, and contribute to compliance with ISO 27001 and ISO 9001. Located in Chorley … role emphasizes strong communication, customer-centric service, and teamwork within a growing IT function that supports pharmacies and care homes nationwide. #J-18808-Ljbffr ...

Hybrid IT Service Desk Tech | First‐Line Support

Location
Huddersfield, England, United Kingdom
recruitment agency is seeking an IT Service Desk Technician for a hybrid role based in Huddersfield. The ideal candidate will provide first-line support while gaining broad technical exposure across the organization, including Windows and Office 365 environments. Strong customer service skills and a full driving ...

Service Desk Engineer - Hybrid IT Support & Customer-First Tech

Location
North East, England, United Kingdom
Waterstons is seeking a Service Desk Engineer to deliver exceptional customer support across a diverse client base. You will be the frontline for incidents, providing proactive communication and technical guidance while maintaining a strong customer focus. Hybrid work is offered with a preference for regular attendance ...

Apprentice Service Desk Analyst | Hybrid IT Support

Location
Manchester, England, United Kingdom
Arts Council England is hiring an Apprentice Service Desk Analyst to join the Digital and Technology team in Manchester. The role offers a 19‐month fixed-term contract, 35 hours per week, and a hybrid working pattern with some on-site days. You will gain hands … support experience, learn to resolve technical issues, and help staff make the most of digital tools and services, while benefiting from generous leave and a final salary pension. #J-18808-Ljbffr ...

Hybrid Service Desk Technician: Level 1/2 Support

Location
Sheffield, England, United Kingdom
OEConnection LLC is seeking a Service Desk Technician to join our global team. You will resolve Level-1/2 hardware and software incidents, manage assets, and contribute to knowledge bases and deployment processes. You will work with a variety of technologies, including Microsoft 365, Entra and Active ...