Manchester, North West, United Kingdom Hybrid/Remote Options
DWP Digital
DWP. Digital with Purpose. Join DWP Digital as an IT ServiceManager and play a key role in delivering effective technical services in a fast-paced, evolving environment. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and … of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? As an IT ServiceManager at DWP Digital you will play a key role in delivering effective technical services in a fast-paced, evolving environment. You'll support the development and … operation of Digital Channels Services that help some of our most vulnerable customers. You'll manage end-to-end service performance, collaborate with technical teams and suppliers, and ensure products meet agreed targets. This includes overseeing major customer-facing services such as one of Europe's largest contact centres, video solutions for assessments, and validation tooling. We're looking More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid/Remote Options
DWP Digital
DWP. Digital with Purpose. Join DWP Digital as an IT ServiceManager and play a key role in delivering effective technical services in a fast-paced, evolving environment. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and … of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? As an IT ServiceManager at DWP Digital you will play a key role in delivering effective technical services in a fast-paced, evolving environment. You'll support the development and … operation of Digital Channels Services that help some of our most vulnerable customers. You'll manage end-to-end service performance, collaborate with technical teams and suppliers, and ensure products meet agreed targets. This includes overseeing major customer-facing services such as one of Europe's largest contact centres, video solutions for assessments, and validation tooling. We're looking More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid/Remote Options
DWP Digital
DWP. Digital with Purpose. Join DWP Digital as an IT ServiceManager and play a key role in delivering effective technical services in a fast-paced, evolving environment. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and … of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? As an IT ServiceManager at DWP Digital you will play a key role in delivering effective technical services in a fast-paced, evolving environment. You'll support the development and … operation of Digital Channels Services that help some of our most vulnerable customers. You'll manage end-to-end service performance, collaborate with technical teams and suppliers, and ensure products meet agreed targets. This includes overseeing major customer-facing services such as one of Europe's largest contact centres, video solutions for assessments, and validation tooling. We're looking More ❯
Birmingham, Leeds, Liverpool or London, United Kingdom Hybrid/Remote Options
UK Health Security Agency
bespoke suite of performant, modern, secure, data and analytical tools, services, platforms and applications, ensuring access to high quality data and analytics services, internally and externally. As a Senior Service Delivery Manager, you will lead a defined set of interdependent service delivery activities, including the associated business change tasks and establish appropriate governance and assurance processes … business readiness for change. Main duties of the job The role requires professional expertise in the effective use of programme/project methodologies and techniques in the context of service delivery, as well as the ability to work with technical and non-technical stakeholders. You will be responsible for the overall integrity and coherence of the business activities. You … activity within it. You will have effective leadership, interpersonal and communication skills. Within Data and Surveillance Services, this role may have a particular focus on one of three areas: service management, data quality or incident management. Service management includes leading a directorate-wide demand management process and working with other internal and external teams (e.g. NHS Digital) to More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid/Remote Options
Reed
One of our key infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their IT service across the group. The role … is 4 days on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent Group IT to both the internal business and to all IT third party vendors and suppliers. Build, develop … as with Group IT senior management. Understand and identify business challenges and develop strategies and solutions to deliver added value to the business. Develop, own, chair and facilitate regular Service Reviews with the business and suppliers in accordance with relevant service level agreements and business priorities. Supports budget related conversations on different levels. Monitor supplier and IT serviceMore ❯
Paying up £70k + Hybrid Working + Benefits - Join a leading wholesale organisation as a Senior IT Manager and make a real impact across multiple UK sites. Based at the Manchester head office, you will lead the IT function during an exciting period of transformation, including major system upgrades and business growth initiatives. This is a unique … opportunity to shape the technology strategy, drive operational excellence, and empower teams to perform at their best in a fast-paced, evolving environment. THE JOB The IT Technical ServicesManager plays a vital role in powering the organisation’s daily operations, ensuring systems run seamlessly, providing expert user support, maintaining essential infrastructure, and protecting the business with strong … locations Stay current with technology trends and best practices, maintaining accurate documentation and managing IT budgets for hardware and software needs Contract Management: Forge strong partnerships with suppliers and service providers, ensuring maximum value, reliability, and adherence to SLAs People & Team Leadership: Coach and develop the IT team, champion ongoing training, and drive continuous improvement and innovation across IT More ❯
Salford, Lancashire, England, United Kingdom Hybrid/Remote Options
Oscar Technology
Business Development Manager (MSP) Manchester (Hybrid 2 Days Onsite) £40,000 - £50,000 Basic + uncapped commission Oscar Sales have partnered with a well established Manchester based MSP with over 25 years' experience delivering Infrastructure, Cloud, Hosting, Support and Professional Services. The business is in a strong growth phase heading into 2026 and is now looking to appoint … combines the scale of a larger provider with the agility of a mid-sized organisation. Key Responsibilities Drive new logo acquisition across Managed Services, Professional Services and CSP Identify service opportunities through vendor and hardware software partner relationships Own the full sales cycle from qualification through to close Lead presales engagement alongside internal technical teams to scope and build … to £50,000 with uncapped commission Dedicated training budget for courses and certifications Hybrid working with two days on site 22 days annual leave plus bank holidays, rising with service Warm existing opportunities to support onboarding Next Steps Interviews are being scheduled imminently. Please submit your CV to be considered. Referrals If this role is not right for you More ❯
ellesmere port, north west england, united kingdom Hybrid/Remote Options
Infopro Digital Services Limited
you: This role is responsible for a set of client accounts within a defined territory. This responsibility extends from onboarding new clients through to managing a 360-degree client service schedule, aswell as looking for growth opportunities across Barbour ABI's portfolio of products. The ultimate objective of managing these accounts is to secure the renewal of services for … the client. Key Accountabilities: Provide an unrivalled account management service to your allocated set of clients. Understand your clients and match their needs to the Barbour ABI product portfolio. Achieve monthly revenue targets on account renewals. Proactively seek growth opportunities within your portfolio of accounts. Achieve relevant KPI's Effectively manage regular client contact levels to ensure you are … your client interactions on the CRM system. Understand and communicate regular product updates to your clients. Requirements Experience in a similar Client Services/Account Management role Excellent customer service skills and the ability to build strong and long lasting relationships with clients Determined to exceed sales targets and objectives Good objection handler Self-motivated and determined Excellent attention More ❯