3 of 3 Remote/Hybrid Software Support Analyst Jobs in the North of England

Source Group International is seeking a Technical Support Analyst in Sheffield. The role focuses on SQL troubleshooting, software support, and direct customer interaction within a public sector software environment. You will manage support tickets, assist with Windows/AD issues, and provide clear technical ...

specialist consultancy. With deep sector knowledge gained over 30 years, we are trusted by transport authorities, bus operators and rail operators worldwide. Our software spans planning and scheduling, control room and incident management, safety and compliance, customer information and commercial analytics for bus and rail operators, haulage and transport … authorities, along with Asset Management. Role Purpose This role provides the frontline of our customer support operation. You will provide first and second line customer support, serving as the initial point of contact for customer enquiries via phone, email, and self-service channels. Your role is to listen ...

Velociti Solutions Limited in Sheffield is seeking a Customer Support Specialist to deliver first and second line support via phone, email and self-service portal. You will troubleshoot, document resolutions, and escalate where needed while maintaining a customer-first approach. The role operates from the Sheffield office with ...