3 of 3 SystmOne Jobs in the North of England

with patients/customers to be the first point of contact Demonstrable experience of team working Strong organisational and time management skills Primary Care or NHS experience Use of SystmOne Call centre experience either within or externally to the NHS Experience of rota planning Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act More ❯

patients are contacted in an appropriate method to meet their communication needs Work in cooperation with the rest of the Digital Team to update and develop our clinical system (SystmOne) and other key digital tools used in primary care About us Priory Medical Group (PMG) is an award winning large multi-site training practice based in the beautiful city … intranet with regular news updates and key information relating to the organisation Work in cooperation with the rest of the Digital Team to update and develop our clinical system (SystmOne) and other key digital tools used in primary care Track progress of uptake in childhood immunisations with a view to achieving 95% uptake and contact those that are hard …/change management Experience of working in the NHS, or public health/health improvement Experience of working a digital role using data or analysis and reporting Familiarity with SystmOne, and other NHS systems Basic understanding of risk, and applying problem-solving tools Ability to recognise and work within limits of competence and seek advice and guidance when needed More ❯

The Role This role involves systems administration and development within the Information Management & Technology team, supporting patient information systems such as SystmOne and internal applications like patient portals. Key responsibilities include managing service desk calls, maintaining accurate records of incidents and resolutions, and providing clear, non-technical customer support. You will collaborate with clinical and administrative teams to review … as the clinical system expert, you’ll advise on read code schemes and ensure standardisation across clinical systems Key Responsibilities Provide support to users of core clinical systems (e.g., SystmOne, ERS, ICE, Soliton). Deliver second and third level support and manage clinical systems helpdesk functions. Handle change requests by evaluating impact and communicating with requestors. Analyse user requirements … resolution. Excellent written and verbal communication skills. Strong prioritisation skills to manage daily activities and keep colleagues informed clearly and regularly. Familiarity with Primary Care Clinical IT Systems (e.g., SystmOne) and related applications such as eRS. Additional Info This is a 12 month FTC role and will require hybrid working in the Newcastle office. More ❯