2 of 2 Remote Technical Support Engineer Jobs in the North of England

Are you passionate about quality, coaching, and technical excellence? Ready to join a market-leading garage door installation company that s raising the bar for service and support across the industry? We re recruiting a Technical Support Engineer to become the driving force behind field quality, technical support, and installer development. If you … love solving complex problems, helping others succeed, and raising standards this role is made for you. What You ll Be Doing: Support our Installers Coach & Train Engineers in the Field Conduct Quality Audits and ensure installations meet high standards Root Cause Analysis (RCA) identify issues, implement real fixes Provide Actionable Feedback to the Business and Field Teams Deliver Training … Mentorship for new Engineers Sign Off Engineers Competence post-training Support Large or Complex Installations as the technical lead Help Develop Training Materials, Online Courses, and Best Practice Manuals Audit Customer Aftercare Services and provide coaching where needed What You Bring: Knowledge of garage doors, components, and installation Skilled in troubleshooting & fault diagnosis Experience in performance coaching and More ❯

skill sets, encourage curiosity, and enable empowerment we turn jobs into careers. If this sounds interesting, wed like to meet you. Job Summary We are looking for a new Technical Support Engineer - BAR employee to be based in Kendal or Blackburn. What a typical day looks like: Provide technical support to the LVS sales team … and Specifications. Positive engagement in developing company Busbar products and to facilitate sales execution. To view and approve drawings including assisting with the design/development and submittals of technical aspects of specifications throughout the enquiry stage. Minimising exposure and risk throughout the sales process by assisting the Busbar sales team completing CDEs and other required technical documentation. … key project proposals during the handover process to operations. To build and maintain effective working relationships with the client, colleagues and any other associated third parties. To help provide technical direction in product design to drive innovation of the Anord Mardix solutions. Proactive risk identification and recognise system deficiencies and implement effective technical solutions. Reviews customer requirements, identifies More ❯