7 of 7 Usability Testing Jobs in the North of England

What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design … experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing More ❯

Work closely with Product Managers to define problems and shape solutions Translate research and feedback into actionable design improvements Partner with Engineering to ensure design intent is delivered Conduct usability testing and customer interviews Contribute to and evolve the Design System Champion accessibility, clarity, and simplicity throughout the product lifecycle Skills Commercial experience within in UX or Product More ❯

align stakeholders, and drive collaboration. ??? Create user journey maps and service blueprints to visualise end-to-end experiences. ?? Develop prototypes to test and iterate design concepts with users. ?? Conduct usability testing and refine designs based on feedback. ?? Work closely with multidisciplinary teams, influencing decisions and ensuring design coherence. ?? Stay up-to-date with industry best practices, trends, and More ❯

journey maps and future state proposals Leading design thinking activities and ensuring user needs inform product decisions Owning and maintaining the user needs repository Supporting user research activities and usability testing Working with senior stakeholders to present findings and recommendations Collaborating with cross functional teams to guide delivery Required experience Strong background in service design within public sector More ❯

into great user experiences Collaborative mindset to work with clients and developers to bring designs to life, balancing user needs, business requirements and technical constraints Ability to engage in usability testing to continuously iterate ideas and designs Keen interest in UX design best practices and trends, and how to incorporate these into deliverables Experience running workshops with our More ❯

gather insights, align teams, and foster collaboration. System Design: Provide expert-level solutions to complex problems, often involving systemic changes that span multiple departments. Validation: Develop prototypes and conduct usability testing to rapidly validate design concepts and iterate on service solutions. Required Skills & Proficiencies Advanced proficiency in User Experience (UX) Research methodologies. Demonstrated expertise in Service Design Thinking More ❯

the user voice by: Conducting End-to-End Research: Independently design, plan, and execute research using a wide array of methodologies, including in-depth user interviews, contextual inquiries, and usability testing. Applying Mixed-Methods Mastery: Utilizing Advanced Proficiency in both Qualitative Research and Quantitative Research (e.g., surveys, analytics, A/B testing) to deliver holistic, actionable insights. Creating More ❯