Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
Health Research Authority
Job summary 1. The service and interaction design lead is a key part of the user centred design team within the digital directorate, an expert practitioner responsible for providing professional leadership to ensure the most appropriate service design and interaction design decisions are taken for service users. In this role … you will be responsible for: 2. leading our design community, demonstrating a range of leadership and management skills, guidance and supportive approaches for the activities required in the HRA's journey to develop its digital services for the research community 3. working with the Head of User Centred Design and the product team undertake … their wider implications and long-term impact Evaluate design proposals from external suppliers, and make recommendations to senior stakeholders Working across multiple services and leading groups of UCD professionals to set direction, assuring the quality of service and interaction design Desirable Interpreting strategy and translate emerging trends and technologies which might impact or benefit the organisation More ❯
Job summary 1. The service and interaction design lead is a key part of the user centred design team within the digital directorate, an expert practitioner responsible for providing professional leadership to ensure the most appropriate service design and interaction design decisions are taken for service users. In this role … you will be responsible for: 2. leading our design community, demonstrating a range of leadership and management skills, guidance and supportive approaches for the activities required in the HRA's journey to develop its digital services for the research community 3. working with the Head of User Centred Design and the product team undertake … their wider implications and long-term impact Evaluate design proposals from external suppliers, and make recommendations to senior stakeholders Working across multiple services and leading groups of UCD professionals to set direction, assuring the quality of service and interaction design Desirable Interpreting strategy and translate emerging trends and technologies which might impact or benefit the organisation More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Manchester Digital
Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in … Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion … user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well More ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
Health Research Authority
/non-technical stakeholders. Evaluate research and design proposals from suppliers and make recommendations. Work across multiple services and lead User Centred Design (UCD) professionals to set direction. Interpret strategy and translate emerging trends which might impact or benefit the organisation. Draw together and present reasonable conclusions from a wide range of incomplete and … complex evidence and data. Manage the user research function within the UCD team. Support the user research team to maintain focus on delivery, whilst instilling the importance of professional development and learning. Coach and lead teams in UCD principles. Onboard new staff within the team. About us As a flexible working friendly organisation, we want to … policy Accessibility considerations and testing with users with additional needs to shape inclusive design Managing user research as a lead or as part of a UCD/user research team Desirable Working within multidisciplinary agile teams, and experience of creating epics and user stories Analytical and Judgemental Skills Essential Able to have More ❯
/non-technical stakeholders. Evaluate research and design proposals from suppliers and make recommendations. Work across multiple services and lead User Centred Design (UCD) professionals to set direction. Interpret strategy and translate emerging trends which might impact or benefit the organisation. Draw together and present reasonable conclusions from a wide range of incomplete and … complex evidence and data. Manage the user research function within the UCD team. Support the user research team to maintain focus on delivery, whilst instilling the importance of professional development and learning. Coach and lead teams in UCD principles. Onboard new staff within the team. About us As a flexible working friendly organisation, we want to … policy Accessibility considerations and testing with users with additional needs to shape inclusive design Managing user research as a lead or as part of a UCD/user research team Desirable Working within multidisciplinary agile teams, and experience of creating epics and user stories Analytical and Judgemental Skills Essential Able to have More ❯
Senior UX Designer ££64,000 GBP Hybrid WORKING Location: Leeds, Yorkshire and the Humber - United Kingdom Type: Permanent A leading digital consultancy is seeking experienced Senior UX Design Consultants to join its growing user-centred design practice. This is an excellent opportunity for accomplished UX professionals ready to step into a leadership role-advising … with user needs. Working closely with user researchers, product managers, and developers in Agile environments, the UX consultant uses research insights to inform interaction design, champion inclusive design principles, and lead the delivery of user-focused solutions. This position suits someone who brings not only advanced UX design expertise but also a strong consultancy mindset, capable of mentoring others, influencing stakeholders, and navigating complex challenges. Key Responsibilities Lead multidisciplinary Agile teams to designuser-centred services that address real user needs Apply inclusive design principles and accessibility best practices to create intuitive digital experiences Provide expert consultancy to More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Building Society Group
a huge digital transformation project. Here at YBS we have an established team of design professionals supporting YBS' transformation journey. We are driving the direction of our UCD practice with a real focus on inclusive design. We are expanding our team to support continued growth in our digital channels. Along with some fantastic benefits and a culture that … of our digital services by working collaboratively to come up with innovative ways to meet customer needs and solve business problems. You will Utilise your UX and UI design skills at all stages of the design process, including ideation, prototyping and UI design Work closely with User Research, Service Design and Content Design to deliver high quality designs across web and app channels Carry out usability testing and other forms of validation to improve and iterate your designs Contribute towards our creative culture by helping to drive awareness and understanding of design throughout YBS About you You'll already have experience and a proven More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Building Society Group
Are you an experienced Service Designer looking for your next opportunity to make a difference? Do you want to work in a team where Service Design is more than just Blueprinting? A team that knows that UX design and Service Design work as partners but are not the same thing? Somewhere you can really … you will be a driving force in designing seamless experiences to drive those changes. We are looking for people who really understand the value end to end service design can bring. In this role, you will play a crucial part in shaping the future of our customer and colleague experience by designing seamless, engaging, human-centred services. Along … our digital services by working collaboratively with stakeholders and designers to come up with innovative ways to meet customer needs and solve business problems. You will Lead Service Design activities including facilitating stakeholder workshops, identifying customer pain points, business/technology opportunities and constraints in order to design excellent customer and colleague experiences Develop customer journey More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Methods Business and Digital Technology
way that people understand Understanding how policy or technology constraints affect the development of your product, and how digitalisation benefits the user Experience helping the user-centereddesign team to work effectively together Service design techniques, for example blueprinting, future blueprinting, rapid ideation Presenting and influencing decision makers Planning and … The ability to solve complex problems, for example sketching, wireframing, prototyping and usability testing Distilling and visualising complex information simply Experienced in using Sketch, Figma, Invision or similar design tools Additional skills and behaviours Skills that would also be useful in this role include: Working in an agile environment Experience advocating for fully accessible and inclusive services Taking More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Methods Business and Digital Technology Ltd
way that people understand Understanding how policy or technology constraints affect the development of your product, and how digitalisation benefits the user Experience helping the user-centereddesign team to work effectively together Service design techniques, for example blueprinting, future blueprinting, rapid ideation Presenting and influencing decision makers Planning and … The ability to solve complex problems, for example sketching, wireframing, prototyping and usability testing Distilling and visualising complex information simply Experienced in using Sketch, Figma, Invision or similar design tools Additional skills and behaviours Skills that would also be useful in this role include: Working in an agile environment Experience advocating for fully accessible and inclusive services Taking More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Methods Business and Digital Technology Ltd
audience and align with government standards. Your designs will advocate for simplicity, accessibility, and effectiveness, grounded in evidence-based research and organisational objectives. Key responsibilities: Develop and implement design practices and standards consistent with government or client guidelines. Identifying, developing and using best practice and standards to design services consistent with the rest of government or … our client organisations. Collaborating within a multidisciplinary team by sharing design work, and participating in research Advocate for user needs, crafting accessible and responsive services. Create wireframes and prototypes to test and refi ne ideas based on user feedback. Map user journeys and visualise design challenges collaboratively. Engage in and … contribute to the design community within Methods and across government and client entities. Pursue continuous learning to enhance skills and knowledge in digital design. Essential skills and experience: Strong communication skills, capable of presenting ideas clearly. Proficient in visual and interaction design, creating user-friendly interfaces. Experience with prototyping, user research, and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Methods Business and Digital Technology Ltd
audience and align with government standards. Your designs will advocate for simplicity, accessibility, and effectiveness, grounded in evidence-based research and organisational objectives. Key responsibilities: Develop and implement design practices and standards consistent with government or client guidelines. Identifying, developing and using best practice and standards to design services consistent with the rest of government or … our client organisations. Collaborating within a multidisciplinary team by sharing design work, and participating in research Advocate for user needs, crafting accessible and responsive services. Create wireframes and prototypes to test and refi ne ideas based on user feedback. Map user journeys and visualise design challenges collaboratively. Engage in and … contribute to the design community within Methods and across government and client entities. Pursue continuous learning to enhance skills and knowledge in digital design. Essential skills and experience: Strong communication skills, capable of presenting ideas clearly. Proficient in visual and interaction design, creating user-friendly interfaces. Experience with prototyping, user research, and More ❯
Warrington, Cheshire, United Kingdom Hybrid / WFH Options
The Citation Group
communication and stakeholder management skills-able to influence at all levels. * Comfort working in environments with multiple brands, systems or legacy constraints. * Fluency in user-centred design principles, with a sharp eye for UX and simplicity. * A pragmatic approach to Agile, focused on outcomes rather than rituals. * Awareness of how AI tools (e.g. generative, predictive, assistive More ❯
Wilmslow, Cheshire, United Kingdom Hybrid / WFH Options
The Citation Group
communication and stakeholder management skills-able to influence at all levels. * Comfort working in environments with multiple brands, systems or legacy constraints. * Fluency in user-centred design principles, with a sharp eye for UX and simplicity. * A pragmatic approach to Agile, focused on outcomes rather than rituals. * Awareness of how AI tools (e.g. generative, predictive, assistive More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Support the end-to-end design of new digital products and services Create high-quality, compelling design concepts and artefacts such as personas, service maps and wireframes. Lead on design workshops … and design sprints with the team, senior stakeholders and users Work with user researchers as part of a multi-disciplinary team to create designs based on research that meet user need Rapidly design and test digital prototypes with users Train and mentor other designers Qualifications Essential You have experience delivering in the … UK public sector including using the GOV.UK design system, working to GDS standards and passing Service Standard Assessments You have strong experience in user-centred design, from concept to delivery You are experienced in rapid paper and digital prototyping, work closely with developers and understand security, accessibility, version control and hosting. You work in More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Capgemini
Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to … as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). … experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. As part of your role More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Capgemini
Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to … as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). … experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. As part of your role More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Anson Mccade
non-London)/Up to £70,000 (London) + Benefits + Relocation Support An award-winning digital consultancy is seeking a Senior UX Designer to join its growing design practice. Renowned for delivering complex, human-centred services across the public and private sectors, this organisation partners with government departments, major institutions, and socially impactful enterprises. With an Agile … approach, they are looking for an experienced consultant who thrives in a collaborative, multidisciplinary environment. This role is perfect for candidates with experience in user-centred design , ideally with exposure to Government Digital Services (GDS) frameworks or similar complex service environments. The Role: As a Senior UX Consultant, you'll shape the future of services that … organisation. Key Responsibilities: Lead Agile teams to create services that are intuitive, accessible, and meet user needs Champion UX best practices, advocating for inclusive and accessible design Translate user research into impactful design decisions Mentor and line manage junior designers, supporting capability growth Build strong relationships with clients and stakeholders, while confidently More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Anson Mccade
non-London)/Up to £70,000 (London) + Benefits + Relocation Support An award-winning digital consultancy is seeking a Senior UX Designer to join its growing design practice. Renowned for delivering complex, human-centred services across the public and private sectors, this organisation partners with government departments, major institutions, and socially impactful enterprises. With an Agile … approach, they are looking for an experienced consultant who thrives in a collaborative, multidisciplinary environment. This role is perfect for candidates with experience in user-centred design , ideally with exposure to Government Digital Services (GDS) frameworks or similar complex service environments. The Role: As a Senior UX Consultant, you'll shape the future of services that … organisation. Key Responsibilities: Lead Agile teams to create services that are intuitive, accessible, and meet user needs Champion UX best practices, advocating for inclusive and accessible design Translate user research into impactful design decisions Mentor and line manage junior designers, supporting capability growth Build strong relationships with clients and stakeholders, while confidently More ❯
relevant working experience of the subject matter Masters degree or equivalent qualification= Knowledge, Skills and Expertise: In depth specialist knowledge of implementing learning strategy to enable good service design Providing advice and guidance across projects on both content design methodologies and learning and guidance materials Ongoing CPD development Thorough knowledge of user centred design … written communication skills with the ability to understand and interpret complex information and to make it relevant to a range of stakeholders Problem solving and system/process design Experience: Onboarding of new staff within team Demonstrable experience of managing content design as a project lead Demonstrable experience of management of large learning and development projects … MS office and Excel for developing reports and project management Analytical and Judgemental Skills: Multitasking and analysing opportunities, defining successful approaches and able to proactively solve problems Evaluate design proposals from training officers and subject matter experts and make recommendations to business transformation team Interpret strategy and translate into working objectives Interpersonal Skills: Highly self-motivated, confident, proactive More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
Health Research Authority
relevant working experience of the subject matter Masters degree or equivalent qualification= Knowledge, Skills and Expertise: In depth specialist knowledge of implementing learning strategy to enable good service design Providing advice and guidance across projects on both content design methodologies and learning and guidance materials Ongoing CPD development Thorough knowledge of user centred design … written communication skills with the ability to understand and interpret complex information and to make it relevant to a range of stakeholders Problem solving and system/process design Experience: Onboarding of new staff within team Demonstrable experience of managing content design as a project lead Demonstrable experience of management of large learning and development projects … MS office and Excel for developing reports and project management Analytical and Judgemental Skills: Multitasking and analysing opportunities, defining successful approaches and able to proactively solve problems Evaluate design proposals from training officers and subject matter experts and make recommendations to business transformation team Interpret strategy and translate into working objectives Interpersonal Skills: Highly self-motivated, confident, proactive More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
The STRAT7 Group Limited
of our SaaS offering. This will be a high profile role across the practice where you will work closely with cross-functional teams, including the business team, development, design, marketing and sales, to ensure that ex-plor meets the needs of our users and aligns with our strategic vision.This is why this role is requiring strong interpersonal skills … decisions. User Experience Focus Collaborate with UX/UI designers to create intuitive, accessible and engaging user experiences. Advocate for user-centric design principles throughout the development process. Data-Driven Decision Making Utilize analytics and user feedback to assess product performance and make informed decisions on future developments. Agile Methodology … Experience with Jira and the other Atlassian tools. Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams. Experience with user experience design and a keen eye for detail. Familiarity with analytics tools and metrics to evaluate product performance. A customer-centric mindset, with the ability to translate user needs More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
operations to build solutions that meet user needs, deliver business impact and benefit society. As part of the growing Netcompany Product and User Centred Design practice you are joining at an exciting time and will play an active role in developing Netcompanys Centres of Excellence and service offerings, support business development and client engagement. … matter experts, stakeholders and partners to deliver clear, relevant content Ensuring all content assets are user-focused, accurate, optimised appropriately (e.g. for search), and meet relevant design, style and brand guidelines Working with a large media organization to deliver the Scrum framework as well as using technologies such as Angular 7+, Microservices Design, Micro More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
First Central Services
computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital … compliance and governance (data residency, encryption, Zero Trust principles). You'll manage versioning, lifecycle, and upgrades for M365, collaboration platforms, and mobile device management systems. You'll design, implement, and manage end-user computing (EUC) environments using Microsoft Intune, Autopilot, and Configuration Manager (SCCM), ensuring secure device provisioning, policy enforcement, and compliance at scale. You … Monitor to identify performance bottlenecks, track adoption metrics, and drive platform improvements aligned to business goals. You'll work closely with architects, infrastructure leads, and application owners to design scalable, secure workspace solutions. You'll act as a technical advisor in projects involving infrastructure change, network upgrades, or security policy shifts that impact workspace delivery. You'll support More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Peregrine
Researchers and Software Engineers Create and iterate prototypes to test and communicate ideas and help the wider team learn about user needs. Understand as-is interaction design and identify improvement opportunities. Explain the importance of making government content and services inclusive, accessible and environmentally sustainable describe how privilege and power influence the design and … delivery of content and services Skills & Experience: Clearly explain complex problems and ideas to teams or stakeholders outside of design Clearly document and communicate design decisions, related risks and any unresolved issues Advise teams on how to design inclusive, accessible and environmentally sustainable content or services Design and deliver ethical content or … services that consider the personal and social context of users Help a team understand how user-centred design helps it meet its goals Help teams align their work to the goals and vision of their organisation About us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with More ❯