9 of 9 Remote Windows 10 Jobs in the North of England

including call logging, support progression and incident resolution. Experience in using and maintaining knowledge base. Microsoft Azure AD, M365, Exchange Online, SharePoint, InTune. Demonstrable working knowledge of supporting Microsoft Windows 10 and MS Office applications. ??Join Our Team as a Field Support Engineer Midlands Region Are you a proactive team player with a positive attitude and … including call logging, support progression and incident resolution. Experience in using and maintaining knowledge base. Microsoft Azure AD, M365, Exchange Online, SharePoint, InTune. Demonstrable working knowledge of supporting Microsoft Windows 10 and MS Office applications. More ❯

in the weekend on-call support rota (with allowance) IT Helpdesk Technician Requirements Essential: Previous experience in a 1st Line IT Support/Helpdesk role Strong knowledge of Windows 10/11 and Microsoft 365 Understanding of Active Directory and Microsoft Entra ID Familiarity with Microsoft Intune for device management and security VoIP (3CX) and basic … networking knowledge (DHCP, DNS, VPNs) Ability to support Apple technology confidently Full UK driving licence and own transport Based in or near Harrogate Desirable: Windows Server administration RMM tool experience (e.g., Datto, Zendesk, Freshdesk) Knowledge of patch management, scripting, and automation Experience with Microsoft CRM, SQL, or .NET Previous work in healthcare or regulated industries What's in More ❯

line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware. More ❯

software, and business system issues. Troubleshoot problems across a wide range of technologies, including: Microsoft 365 (Teams, SharePoint, Exchange Online) Azure/Entra ID Device and endpoint support (Windows 10/11, Intune) CRM platforms and proprietary business systems Manage and maintain technical documentation, knowledgebase articles, and system support records. With the Service Desk Management, ensure … access control, retention policies). Skills & Experience Essential 3–5 years in a 2nd line IT support or senior service desk role. Strong troubleshooting experience across Microsoft 365, Windows OS, Azure AD, and business systems. Experience managing or supporting CRM systems or similar business platforms. Proven ability to document processes and resolve user-facing issues. Prior experience mentoring More ❯

ll do: Provide 1st/2nd line support via phone, email, and remote tools Manage, log, and resolve incidents in line with SLAs Troubleshoot hardware/software issues (Windows, Mac, Linux) Set up new user accounts and manage updates in Active Directory & Microsoft 365 Build and deploy hardware (PCs, printers, peripherals) Liaise with third-party providers and maintain … asset records What we're looking for: 2-3 years' IT Service Desk or IT Support experience Knowledge of ITIL processes & ITSM tools (Freshservice, Jira) Strong understanding of Windows 10/11, Microsoft 365, and remote support tools Basic networking skills (switches, patching) Clear communication skills and a customer-focused approach Desirable: Linux (Debian/Ubuntu … macOS/iOS device support, Microsoft InTune, Teams, Windows Server administration. Shift & Travel: This role follows a shift rota for 24/7 coverage and may require occasional travel to overseas offices. Benefits include: Pension, Death in Service (4x salary), 5% Company Bonus, Perkbox discounts If you're proactive, adaptable, and ready to grow your IT career, we More ❯

EDR configurations Recording all activity with accurate notes, guides, and client-specific documentation About You: Background in an MSP ideally in a Service Desk environment Confident in troubleshooting Windows 10/11, macOS, Office 365, Google Workspace, routers, switches, and wireless networks Awareness of IT security fundamentals and best practice Strong interpersonal skills and the ability … skills.If you’re enthusiastic about delivering excellent support and want to progress as a 1st/2nd Line Support Analyst , we’d love to hear from you.Key Skills: Windows, MacOS, Office 365, Google Workspace, Network Troubleshooting (Routers/Switches More ❯

to help you move into more senior roles. What you'll do: Deliver hands-on 1st and 2nd line IT support across users and systems. Troubleshoot issues with Windows, Microsoft 365, networking, and cloud environments. Act as a trusted IT partner to the business, working closely with end users and senior stakeholders. Get involved in IT projects, upgrades … senior IT staff and work towards more advanced responsibilities. What you'll bring: 2+ years' experience in IT Support (1st/2nd line). Skills in Microsoft 365, Windows 10/11, Active Directory, and basic networking. A genuine passion for IT, technology, and continuous improvement. The ambition to progress beyond IT Support into more senior More ❯

drive innovation Building documentation that makes everyones lives easier Evaluating new technologies to keep us ahead of the curve Youll Need: Experience with Microsoft 365, Teams, SharePoint, etc. Windows 10/11 support skills in a modern, cloud-first environment A knack for communicating with everyone from execs to end users Problem-solving superpowers A full More ❯

records. Escalate complex issues to Third-Line Support as needed. Maintain up-to-date documentation and site logs in IT-Glue. What You Need: ✔ Technical Expertise: Experience with: Windows 10 & 11 O/S Microsoft 365 Apps Citrix Workspace 2409 VPNs CrowdStrike AV/Datto AV Communication Skills: Able to explain technical issues clearly to users More ❯