3 of 3 Client Onboarding Jobs in Northampton

client , a leading provider of workplace technology and visitor management software, based in Northampton. Are you experienced in software implementation, customer onboarding or SaaS? Our client is looking for organised, customer-focused individuals to join their growing team. You'll support customers through software implementations, platform … documentation. Identifying opportunities to improve processes and enhance the overall customer experience. What Are We Looking For? Previous experience in SaaS, software implementation, customer onboarding or a similar technology-focused role. Excellent written and verbal communication skills. Strong organisational skills and attention to detail. Confidence communicating with customers ...

success experience is not essential, as full training will be provided. Reporting to the Operations Manager, the successful candidate will take ownership of customer onboarding, product trials and day-to-day support enquiries. This role offers the opportunity to work with innovative manufacturing technology, including AI-driven solutions … helping customers improve production visibility, efficiency and performance. Responsibilities: Manage new customer onboarding following handover from the Sales team, ensuring a smooth introduction to the company's production monitoring software. Conduct onboarding meetings, identify customer requirements and develop implementation plans. Coordinate hardware delivery, installation preparation ...

ongoing support, including: Configuration updatesSoftware/firmware upgradesPatch managementPerformance tuning and optimisationExecute all change in line with change management and service controlsSupport customer onboarding and transition into BAU supportContribute to lifecycle management (refresh, upgrades, and service evolution)Configure and support LAN, WAN, WLAN, and security technologiesWork across multi … with time spentProgression Plan – training & mentor programme. Reporting LineReports to: NOC Operations ManagerFunction: Network Operations Centre/Managed ServicesScope: Network Engineering (Technical Escalation, Customer Onboarding and Service Improvement)Bechtle is one of Europe's leading suppliers of IT hardware, software and services. Established in 1983, we utilise ...