1 of 1 Remote Customer Experience Jobs in Northampton

rate on offer is £350 - £370 per day (via Umbrella agency) . Role Description: Business Analysts work to understand business problems, often helping to bridge the gap between the customer/business stakeholders and teams with a technical focus. Accordingly, they must combine an understanding of their business area with an understanding of the products, services or technology that … and informing the definition of Business Objectives Produce epics and user/feature stories, defining the Business Objectives that form the backlog of tasks to be done based on customer or colleague needs and journeys. This includes gaining agreement from the relevant stakeholders, iterating through development Create an effective Operational Design that is focussed on customer outcomes first … transition and beyond Creating a single voice that helps define what the business needs. This means unifying the views of various stakeholders, resolving conflicts, balancing value, risk, suitability and customer experience while aligning to regulatory and legal standards. Combining experience of process, technology and regulation to act as a source of best practise guidance and expertise, helping More ❯