Service Desk Analyst
- Hiring Organisation
- Som3
- Location
- Northampton, Northamptonshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £25000 - £30000/annum
Northampton, you will provide essential support to around 1000 users across multiple sites around the UK. You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part … related telephone calls and emails from colleagues, providing timely and effective support. Log and resolve IT requests within agreed targets. Administer the Microsoft Estate and other key business systems. Monitor and manage IT requests, coordinate projects, handle IT procurement requests, and oversee IT security administration. Oversee the Moves, Additions ...