8 of 8 Microsoft 365 Jobs in Northampton

troubleshoot, and resolve complex hardware, software, server, network, and infrastructure issues.Act as the primary technical escalation point for the Service Desk team.Administer and support Microsoft 365 services, Azure AD/Entra ID, Windows Server, Active Directory, DNS, DHCP, and Group Policy.Configure, maintain, and troubleshoot networking infrastructure including … Service Desk analysts.Required Skills & Experience:Proven experience in a Senior 2nd Line or 3rd Line IT Support role within an enterprise environment.Strong experience supporting Microsoft technologies including Microsoft 365, Windows Server, Active Directory, Azure/Entra ID, Exchange Online, DNS, DHCP, and Group Policy.In-depth knowledge ...

clear communication with users and stakeholders. Implement and maintain helpdesk best practices, processes, policies, documentation standards, and service management procedures. Oversee support across Microsoft 365, Exchange Online, Azure AD/Entra ID, Azure infrastructure, Azure VPN, Intune, and endpoint management. Manage user onboarding, off‐boarding, account access … managing helpdesk staff or an IT support team. Strong experience implementing helpdesk best practices, policies, processes, and service management procedures. Solid technical experience supporting Microsoft 365, Exchange Online, Azure AD/Entra ID, Azure infrastructure, Intune, and endpoint/device management. Experience administering and supporting SaaS ...

exciting opportunity to work across a diverse customer base, supporting a wide range of technologies while developing your expertise in cloud infrastructure, networking, Microsoft technologies and virtualisation. As a Helpdesk Infrastructure Engineer, you'll provide remote technical support to business customers, resolving infrastructure and network issues via telephone, email … performing at their best. Responsibilities Providing 2nd/3rd line technical support to customers. Diagnosing and resolving infrastructure, server and networking issues. Supporting Microsoft 365, Azure and Windows Server environments. Building, configuring and maintaining LANs, servers and private cloud infrastructure. Installing and configuring firewalls, switches, servers, storage ...

technical support, helping customers resolve issues and ensuring their IT environments continue to operate effectively. The role will cover a variety of technologies, including Microsoft 365, Azure, Windows Server, networking, and cloud-based solutions. The position will involve delivering support remotely, with occasional travel to customer locations … vehicle. Experience with the following technologies is required: Windows Server, Active Directory, Group Policy, DNS, DHCP, Networking, and VPNs. Remote Desktop Services, Microsoft 365, Azure, Intune, and Defender. Experience with firewalls, switches, servers, storage, virtualisation, and Microsoft certifications (AZ-900/AZ-104) would be advantageous. ...

issues and help improve overall service delivery. Key Responsibilities Manage and resolve day-to-day 2nd line support tickets. Troubleshoot hardware, software, network, and Microsoft-related issues. Support and maintain desktops, laptops, peripherals, and user accounts. Investigate and resolve escalated technical incidents. Support network infrastructure, including routers, switches … connectivity. Assist with VoIP telephony and Microsoft Teams meeting room technologies. Mentor and support the 1st line team where required. Identify recurring issues and recommend service improvements. Keep technical knowledge up to date and complete relevant certifications. Provide occasional onsite customer support and participate in an out-of-hours ...

relationship-building skills A proactive and organised approach to workload management Good attention to detail and administrative accuracy Confidence using CRM systems and Microsoft 365 Ability to manage multiple priorities while maintaining customer focus Commercial mindset with a results-driven approach Experience within education, public sector procurement ...

digital marketing, campaigns or social media Strong organisational and project management skills Excellent attention to detail and data accuracy Experience using CRM systems and Microsoft 365 Commercial awareness and lead generation understanding Proactive and self-motivated approach Experience in technology, education, accessibility, B2B or public sector marketing ...

campaigns Good organisational skills with the ability to manage multiple projects simultaneously Strong attention to detail and data accuracy Experience using CRM systems and Microsoft 365 Commercial awareness and understanding of lead generation principles A proactive, self-motivated approach Experience within technology, education, accessibility, B2B marketing ...