5 of 5 Microsoft 365 Jobs in Northampton

Senior Microsoft 365 Administrator Location: Hertfordshire Benefit package including a bonus, healthcare, pension, pay reviews & other benefits. We're working with a growing organisation that is looking to recruit a Senior Microsoft 365 Administrator to play a pivotal role in the administration, optimisation … ongoing evolution of its Microsoft 365 platform within a mature ITIL/ISO-aligned environment. This is an exciting role with career potential with an attractive organisation. This is a senior, hands-on role suited to someone who enjoys acting as a technical authority and trusted advisor ...

Providing 1st line technical support via phone, email and remote tools Logging, updating and resolving support tickets Troubleshooting hardware, software and network issues Supporting Microsoft 365 environments Managing user accounts and permissions through Active Directory and Azure Escalating complex issues to senior engineers where appropriate Maintaining excellent … interested in candidates who have experience with some or all of the following: Previous experience within an IT support or service desk environment Microsoft Windows 10/11 Microsoft 365 Active Directory Azure/Entra ID Basic networking knowledge (DNS, DHCP, TCP/IP) Strong communication ...

Responsibilities Providing 2nd and some 3rd line technical support across a range of client environments Managing and resolving escalated service desk tickets Supporting Microsoft 365 and Azure environments Administering Active Directory and Entra ID Troubleshooting server, network, and infrastructure issues Assisting with the design, implementation, and delivery … number of the following technologies: Previous experience in a 2nd line MSP support position Experience working within an MSP environment would be highly beneficial Microsoft 365 Azure Active Directory and Entra ID Windows Server Intune Exchange Online Networking technologies including DNS, DHCP, TCP/IP, VLANs ...

support to users by responding to queries, logging issues, and resolving routine technical problems. Support the setup and maintenance of user accounts across Microsoft 365, Active Directory, and other core systems. Assist with laptop and desktop setup, software installation, and basic troubleshooting of devices and applications. Help … manage Microsoft 365 services, including email, Teams, SharePoint, and OneDrive. Monitor system alerts, perform routine updates, and support general IT maintenance tasks. Work with external suppliers by raising support tickets and tracking progress where needed. Contribute to maintaining accurate records, including asset information and support documentation Training ...

explain technical concepts clearly to non-technical audiences Proficiency with Service Desk and ITSM tools (particularly ManageEngine) and strong technical knowledge of Windows OS, Microsoft 365, Dynamics and Entra ID Demonstrated success in improving operational metrics, reducing ticket volume and building high performing, engaged teams Analytical mindset ...