Service Desk Engineer
- Hiring Organisation
- Nextech
- Location
- Northampton, Northamptonshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £32,000 per annum
Providing 1st line technical support via phone, email and remote tools Logging, updating and resolving support tickets Troubleshooting hardware, software and network issues Supporting Microsoft 365 environments Managing user accounts and permissions through Active Directory and Azure Escalating complex issues to senior engineers where appropriate Maintaining excellent … interested in candidates who have experience with some or all of the following: Previous experience within an IT support or service desk environment Microsoft Windows 10/11 Microsoft 365 Active Directory Azure/Entra ID Basic networking knowledge (DNS, DHCP, TCP/IP) Strong communication ...