1 of 1 Remote/Hybrid SLA Jobs in Northampton

Service Desk Manager

Hiring Organisation
XPO TRANSPORT SOLUTIONS UK LIMITED
Location
Northampton, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
services are delivered across the organisation. The successful candidate will manage our outsourced service desk as a strategic supplier, ensuring high-quality, SLA-driven service delivery and outstanding customer experience. In addition, the role will own Major Incident Management, act as ServiceNow Product Owner for Europe, and provide governance ...