3rd Line Engineer
- Hiring Organisation
- Bechtle
- Location
- Northampton, Northamptonshire, United Kingdom
- Salary
- £ 100 K
following each incident or service request.Aid the service team for technical design, implementation and support of customer incidents and projects.Create and maintain suitable customer infrastructure/service documentation.Work with problem management team to determine incident root cause analysis and provide appropriate countermeasures from similar issues from re-occurring.Provide occasional … attitudeExcellent communication and organisational skills and a collaborative mindsetMinimum 3 years’ experience in a 3rd line technical support role, supporting a variety of core infrastructure technology and services.Proven experience of supporting a broad range of enterprise technologies and applications including Windows Server, Active Directory, Exchange, Terminal Services/Remote ...