4 of 4 Remote/Hybrid Windows Jobs in Northampton

Previous experience within an IT Service Desk or IT Support environment.• Experience leading, coaching or mentoring technical support teams.• Experience supporting Microsoft 365, Azure, Windows and endpoint management solutions.• Experience managing incidents, service requests, escalations and service reporting.• Strong customer service, stakeholder management, analytical and problem-solving skills.• Experience ...

ITIL frameworks (Incident, Problem, Change, and CSI)Experience managing technical escalations across multi-tier support teamsExposure to Microsoft-based environments (e.g. O365, Active Directory, Windows Server) and wider infrastructure servicesExperience contributing to service improvement initiatives and driving measurable outcomesReports to:Head of Service Delivery Bechtle is one of Europe ...

ITIL frameworks (Incident, Problem, Change, and CSI)Experience managing technical escalations across multi-tier support teamsExposure to Microsoft-based environments (e.g. O365, Active Directory, Windows Server) and wider infrastructure servicesExperience contributing to service improvement initiatives and driving measurable outcomesReports to: Head of Service Delivery Bechtle is one of Europe ...

need solid hands-on skills with: Cloud, endpoint, or infrastructure security Identity and access management, multifactor authentication, privileged access, and zero-trust principles Managing Windows endpoints through modern device management platforms and implementing endpoint detection and response technologies Cloud security fundamentals, including configuration, data protection, and security monitoring Ideal ...