Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
Impact Recruitment Services
CustomerExperience Coordinator (German speaking) Northampton Permanent Full-time hours 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like you, I have the … for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As CustomerExperience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the … business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the CustomerExperience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to More ❯
11 Northampton Road, Manchester, England Hybrid / WFH Options
Gamma Telecom Holdings ltd
Have you ever wondered what makes a tech product a great experience for the user, or perhaps you have a real passion for technology? GammaLabs is on the look-out for a CustomerExperience and Quality Assurance Apprentice who is eager to gain some brilliant, hands-on … do this, you will perform tests in the building of the product, software or system, the product release, and engineering processes to make the customer’s experience as smooth as possible The purpose of this apprentice position is to develop your skills over time until you are able … responsibilities: You will be taught everything you need to know, especially the technical knowledge, however, as an apprentice, you can expect to: Check the experience of the customer is meeting specific requirements Perform tests in the product building, release, and engineering Check the quality of processes for the More ❯
Corby, Northamptonshire, United Kingdom Hybrid / WFH Options
ENGINEERINGUK
Corby) RS Group is seeking an experienced Head of Commercial Technology Platforms to lead the development, strategy, and execution of our core digital and customerexperience platforms across EMEA, including e-Commerce, CRM, and CDP. This role will drive technology innovation, ensuring seamless integration and delivery of all … Working closely with Heads of Engineering and IT teams, you will help define and implement a strategic technology roadmap that enhances business performance, fosters customer engagement, and supports sustained double-digit profit growth across our digital channels. Key Responsibilities Technology Vision & Strategy Execution: Define and implement the strategy, roadmap … and commercial prioritization of technology platforms that drive our web presence and customer experience. Collaborate with business leaders and technology teams to ensure alignment with overall digital strategy and strategic priorities. Optimizing e-Commerce Performance: Oversee the performance of e-Commerce technology across key metrics, supporting a revenue contribution More ❯
11 Northampton Road, Manchester, England Hybrid / WFH Options
Gamma Telecom Holdings ltd
to life and loves problem solving? GammaLabs is on the lookout for an Apprentice Business Analyst who’s ready to gain some hands-on experience in creating products, working with other companies, and making a real business impact. Role The main purpose of this apprentice position is to help … improve Gamma’s website and systems, making the customerexperience smoother and more effective. You’ll work closely with business partners and team members to find ways to make things better for customers as they navigate Gamma’s website and systems You’ll work on big projects from … requirements Assist in organising and documenting workshops Support the testing of new processes and systems Help maintain project documents and updates Assist in analysing customer feedback and finding areas for improvement Support in the creation of user guides and training materials Training Business Analyst Level 4. After you have More ❯
11 Northampton Road, Manchester, England Hybrid / WFH Options
Gamma
learning content. Support customers and business partners with queries and issues. Evaluate the impact of content that you make to ensure a smooth the customer experience. Training You will move into an experienced Junior Digital Learning Designer role at the end of your apprenticeship. Apprenticeship Standard Learning and development More ❯