2 of 2 Documentation Skills Jobs in Northamptonshire

issues Providing timely, high-quality solutions to technical and service-related problems Detecting, tracking, and documenting software defects and inconsistencies Producing and maintaining support documentation and knowledge-base materials Applying quality engineering principles across the Agile product lifecycle Leadership (Non-Managerial) Providing day-to-day guidance and support … input for service performance reporting and customer updates Supporting customer communications where technical input is required Building effective working relationships across teams and departments Skills & Experience Significant experience in a senior support or service delivery role Strong technical problem-solving and diagnostic skills Experience working with service desks ...

define RBAC/ABAC models, least-privilege frameworks, and access governance standards. Assist in defining and validating Segregation of Duties (SoD) controls. Process Mapping & Documentation Produce process flows, entitlement catalogues, data dictionaries, and operating models for the full entitlement lifecycle. Document user journeys, pain points, and control weaknesses across … regulatory expectations. Support creation of remediation plans, control evidence, and risk acceptance documentation. Ensure alignment with internal policies, SOX, ISO, and regulatory standards. Essential Skills & Experience Proven Business Analyst experience in banking, ideally within IAM, Entitlement, or Cybersecurity programmes. Strong understanding of access governance (RBAC, ABAC, SoD, the least ...