5 of 5 Remote/Hybrid ITIL Jobs in Northamptonshire

security clearance Desirable Additional ServiceNow certifications Experience with AI capabilities within the ServiceNow platform Exposure to public sector or defence environments Knowledge of ITIL frameworks Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is a fantastic opportunity to work ...

Proficient experience of windows servers, Office 365 and Microsoft tools. Good experience with CRM Ticketing System (Dynamics is more desirable) Experience with JIRA and ITIL is desirable Experience mentoring junior/graduate IT support analysts is beneficial Key Responsibilities: Provide 1st and 2nd line support to external customers as well ...

improvement. Highly organised, pragmatic and collaborative - able to bring structure to multiple moving parts. Desirable Change management certification (e.g., Prosci, APMG Change Management). ITIL/service transition/change governance experience. Familiarity with tools such as Miro, Power BI, SharePoint and learning platforms (LMS/digital walkthrough tools). ...

business applications Demonstrable knowledge of creating and/or executing Test Plans Experience in design solutions and configuring applications to meet stakeholder requirements Qualifications ITIL v2, or v3 Foundation (desirable) Good level of standard numeracy and literacy. Knowledge of software development processes (desirable) Apply If you feel you match ...

stability and value realisation. Provide governance and administrative oversight for the CMDB, ensuring data quality, accuracy, and completeness. Support service management processes aligned to ITIL v4 best practice. Ensure services, assets, and relationships are maintained correctly within ServiceNow. What you need to succeed at XPO ITIL v4 certification (or equivalent ...