Head of IT Operations
- Hiring Organisation
- Complii
- Location
- Midlands - Remote, Harlestone, Northamptonshire, United Kingdom
- Employment Type
- Permanent
Control Board and ensuring changes are risk-assessed, approved, and well communicated • Acting as senior escalation for incidents and major incidents, ensuring effective resolution, root cause analysis, and continuous improvement • Driving operational standards across IT, including SOPs, runbooks, escalation paths, and service management frameworks • Partnering closely with ...