1 of 1 Remote Customer Engagement Jobs in Northern Ireland

adoption and value delivery of Thales's world-class cyber security products. The Principal Solution Architect serves a critical function within the organization by ensuring ongoing and ever-improving customer return-on-investment at scale.You will be responsible for meeting with customers at the various phases of product deployments as well as collaborating with other teams to ensure products … are architected, deployed and configured in a manner to deliver maximum value throughout the customer journey. The Principal Solution Architect will also work to understand at a macro-level how customers are leveraging Imperva's product offerings, identify new emerging business and technical trends, and work closely with Product Management (PM) and Product Development (PD) to ensure the strategic … product roadmaps align with evolving customer requirements and expectations. Key Areas of Responsibility: Drive product adoption, expansion, and customer engagement through webinars, digital content, and cohort engagement approaches (e.g., workshops, office hours, etc.). Collaborate across teams to drive effective customer programs. Partner with the CSMs to accelerate time to value and increase feature adoption More ❯