Telecom Support Engineer - 2nd Line Escalations (Hybrid)
- Location
- Belfast, Northern Ireland, United Kingdom
data services Diagnose and resolve complex voice and network issues Provide clear resolution plans and next steps Networking & Technical Support Configure and troubleshoot: VLANs, DHCP, IP addressing, firewall settings Understand and optimise networks for VoIP environments Work alongside customer IT teams where required Case Ownership & Communication Take full ownership ...