Senior Service Transformation Manager - FTC
Belfast, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Digital Catapult Group
transformation initiatives, demonstrating strategic vision and driving delivery and practical knowledge of implementing service, innovation and systems design approaches in large scale programmes. Strong strategic thinking, strategic leadership and influencing skills. Demonstrated leadership in service design and transformation, including mentoring colleagues and contributing to best practice initiatives. Proven experience applying innovation methodologies such as Design Thinking, Lean Startup, and … experience of delivering innovative design-led solutions with measurable impact. Strong track record in stakeholder management, systems design, innovation management, customer experience and business process improvement. Exceptional problem-solving skills, able to thrive in ambiguous situations and drive results in dynamic environments. Excellent collaboration, interpersonal and communication skills, with the ability to explain complex concepts clearly to both … representative and reflective of UK society. We welcome applications from neurodivergent candidates, candidates from minority and underrepresented groups and from candidates with more or less experience, provided the requisite skills can be demonstrated. As members of the Disability Confident Scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Please do speak with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: