1 of 1 Remote Knowledge Transfer Jobs in Northern Ireland

cloud, remote desktop etc. Follow change management process to document, implement and verify changes. Pro-active research, diagnosis, troubleshooting, and identification of solutions to resolve system issues. Documentation and knowledge transfer of solutions to peers and end users. Taking ownership of reported issues, taking them through to a successful conclusion. Following standard procedures for the proper escalation of … the appropriate internal teams/vendors to ensure they are resolved within SLA. Remediate vulnerabilities identified by Cyber scanning tools or vendor security bulletins Contribute and develop the team knowledge base. Mentoring, coaching and point of escalation for team members. Environment Monitoring - Working knowledge of the process, key components, and functionality of a monitoring solution. Preparation of accurate … and Windows Server management inc Roles & Features (Active Directory/DNS/DHCP/Group Policy/Certificate Services). It would be highly beneficial to have a working knowledge of backup products/strategies, network infrastructure, High Availability infrastructure, Disaster Recovery and Business Continuity strategies. More ❯