Work closely with users, internal teams, and third-party suppliers to ensure systems meet business requirements Use AI tools alongside Power Platform tools, including PowerApps and Power Automate, to support automation and improve efficiency Maintain accurate documentation and contribute to user support and training Support continuous improvement initiatives across systems … Systems Support role Experience working with Dynamics 365 Business Central Strong troubleshooting and problem-solving skills Experience with Microsoft Power Platform tools such as PowerApps and Power Automate Strong analytical mindset with the ability to identify process improvements Comfortable communicating with both technical and non-technical users Proactive, organised ...