2 of 2 Remote/Hybrid SLA Jobs in Northern Ireland

Incident Manager

Hiring Organisation
Realtime Recruitment
Location
Belfast Metropolitan Area, United Kingdom
incidents from start to finish ✅ Leading crisis calls and coordinating technical teams ✅ Keeping stakeholders updated with clear, confident communication ✅ Ensuring incidents are resolved within SLA targets ✅ Reviewing incidents and driving continuous improvement ✅ Making key decisions when it matters most 🎯 What We’re Looking For: ✔️ Experience in Incident/Major Incident ...

Service Desk Analyst

Hiring Organisation
Capita Shared Services Limited
Location
Newtownabbey, County Antrim, Northern Ireland, United Kingdom
Employment Type
Permanent, Work From Home
We are recruiting a Service Desk Analyst to support our Service Desk in Belfast. You will provide the first line of support for incident investigation and resolution for customers. Please note that this is a ...