2 of 2 Remote Service Design Jobs in Northern Ireland

We are partnering with a prominent professional organisation that has recently completed a merger to identify skilled and experienced Service delivery and transition specialist to help deliver service excellence across multiple BAU projects within the business. This professional will be the interface between the technical stakeholders and the 3rd party providers across multiple projects and will be responsible … for writing standard operating procedures and monitoring and managing the 3rd party service levels, managing support level tickets, DR and service continuity. To be considered for the role, you should have the requirements below: * A minimum of 5+ years of experience in service design or service delivery/transition * Extensive experience writing standard operating procedures More ❯

Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer centric service design, and agile engineering practices to accelerate innovation in a tech driven world. Join our Digital & Data team working alongside product, design and a wide range of … performance applications: Architecture frameworks: TOGAF, Zachmann, MODAF Agile methodologies: SAFe, Scrum, Kanban Modeling tools: UML, ArchiMate, Ardoq What you can expect Create and assure key architecture artefacts (e.g., Key Design Decision, Technical Options Paper, High Level Design) Collaborate closely with Engineering teams, often taking a lead SME role to define vision and establish Architectural Guardrails. Support senior leaders More ❯